Business Development Director

Business Development Director – Laboratory Service Contracts

Location: South East USA – Home Based (must live within the territory)

Territory: North Carolina, South Carolina, Georgia, Florida and Tennessee

Travel: Up to 50%

The Opportunity

We are partnering with a specialist provider of laboratory services to recruit an experienced Business Development Director – Laboratory Service Contracts to drive new business growth across the South East region of the United States.

This is a standalone, commercially focused business development position, offering an excellent opportunity for an ambitious laboratory services sales professional with an established understanding of the laboratory equipment services market.

Our client provides specialist laboratory equipment service solutions and maintenance agreements to organisations operating across a broad range of industries, including Life Sciences, Pharmaceuticals, Biotechnology, Energy, Petrochemical, Food & Beverage and other laboratory-intensive sectors.

The successful candidate will be responsible for identifying, developing and securing new business opportunities for laboratory equipment service contracts, building relationships with customers at every level of the organisation, from bench-level laboratory scientists and chemists through to Laboratory Managers, Procurement, Finance and C-suite decision-makers.

This is a genuine new business sales role, suited to someone who enjoys developing a territory, opening doors, building a strong pipeline and converting opportunities into long-term commercial agreements.

The role is home based, but candidates must live within the territory and be comfortable travelling extensively, with up to 50% travel required.

Key Responsibilities

• Identify, target and secure new business opportunities for laboratory equipment service contracts and third-party service agreements across the South East USA.
• Develop and execute a territory sales strategy to maximise new customer acquisition and revenue growth.
• Proactively identify organisations with laboratory equipment service requirements across Life Sciences, Pharmaceuticals, Biotechnology, Energy, Petrochemical, Food & Beverage and other relevant sectors.
• Build and develop relationships with laboratory end users, including bench-level chemists, scientists and technical personnel, through to Laboratory Managers, Heads of Laboratories, Procurement, Finance and C-suite executives.
• Understand customer laboratory environments, equipment requirements and operational challenges to identify opportunities for service contract sales.
• Promote the value of laboratory equipment maintenance, servicing, preventative maintenance programmes and third-party service agreements.
• Identify opportunities to displace incumbent service providers and convert customers to alternative service contract solutions.
• Develop a strong pipeline of qualified prospects through proactive prospecting, networking, referrals, industry events and direct customer engagement.
• Manage the complete sales cycle, from initial prospecting and customer engagement through to technical discussions, proposal development, commercial negotiation and contract closure.
• Work closely with internal technical and service delivery teams to develop tailored service proposals that meet customer requirements.
• Prepare and deliver compelling sales presentations, proposals and commercial agreements, demonstrating the value and benefits of the service offering.
• Negotiate pricing, contract terms and service agreements to secure profitable new business.
• Maintain accurate CRM records, sales forecasts and pipeline reporting.
• Monitor competitor activity, market developments and customer trends to identify new opportunities for growth.
• Achieve agreed new…