Inside Sales Representative; Remote

Position: Inside Sales Representative (Remote )
Inside Sales Representative (Remote in Utah)
We use cookies to make the safest and most effective website possible.# Career in Comfort## Inside Sales Representative (Remote in Utah)
Apply:
Draper, UT:
Full time:
Posted Today:
JR110005
** The Purple story
** At Purple, we believe a better life is achievable — and it starts with investing in yourself. As the masterminds of modern rest and recovery, we believe a good night's sleep is the first step toward powering human potential. It fuels happiness, enhances personal growth, and builds a more connected world. That's why our mission is to deliver the most restorative, most supportive, most downright life-changing comfort on the planet.

From our groundbreaking Gel Flex Grid technology to our work in the community, we never stop pushing boundaries. We're bold, curious, and uncompromising in our pursuit of better — for our customers, for our people, and for the world. Because when you invest in better, everything else follows.

** Compensation*
* ** Why this role matters
** The Inside Sales Representative is a key part of Purple’s sales story, connecting with customers over phone and chat to guide them toward the right night’s sleep. Reporting to the Inside Sales Team Leader, this role blends consultative selling with genuine storytelling, helping customers understand what makes Purple different while hitting key performance goals along the way. It’s a role for someone who thrives on human connection and wants to help people feel good about the products they choose.

*** How you’ll shape the future of comfort*** **:
*** Drive incremental sales through inbound (and some outbound) channels.
* Engage with customer inquiries via phone, chat, and other communication channels.
* Build excitement and brand value using Purple's Sales Methodology framework.
* Guide customers up the buying ladder to deliver an optimal Purple experience.
* Document detailed notes for every customer interaction.
* Maintain sales KPIs, including sales/hr, average order value, engagements, CSAT, and discount rates.
* Maintain in-depth, current knowledge of all products, prices, promotions, and policies.
* Attend trainings, team meetings, and coaching sessions as needed.  
*** What we’re looking for :
**** High School Diploma or GED (some college preferred).
* One to two years of sales experience (Contact Center experience a plus).
* Experience with sales CRM's, order processing systems, and customer engagement tools.
* Top-notch sales skills with familiarity in various sales methodologies.
* Excellent verbal and written communication skills.
* Ability to thrive in a fast-paced, high-energy, competitive environment.  
*** Even Better if...
**** Knowledge of the mattress/sleep products industry.
* Strong work ethic and mental fortitude.
* Superior computer literacy, typing, and multi-tasking skills.
* Remote work experience.  
*
* Physical Requirements:

** Physical activities may occasionally include:
* Remaining in stationary position, often standing, or sitting for prolonged periods of time.
* Adjusting or moving objects up to 15 pounds in all directions.  Physical activities may constantly include:
* Communicating with others to exchange information.
* Repetitive motions that may include the wrists, hands and/or fingers.
* Assessing the accuracy, neatness and thoroughness of work assigned.  Environmental Conditions may occasionally include:
* Noisy open office environment
** Work Hours (Good Faith Estimate):
** This full-time position is expected to work approximately
** 30-40 hours per week.
** This is a good faith estimate, and actual hours may vary based on business needs.

** How Purple brings you comfort
*** Comprehensive Health & Wellness Benefits
* 401(k) Match
* Paid Time Off
* Childbirth & Parental Leave
*…