Asus Bilingual Master Trainer

DESCRIPTION

POSITION:

We are seeking a creative professional with strong communication skills and a deep understanding of the retail landscape, capable of effectively engaging Retail Sales Professionals to encourage enthusiasm and adoption of ASUS products.

As a Master Trainer you will support execution of all Training programs developed in association with the Asus HQ and local Canadian subsidiary members. As such, we need someone who is accustomed to working with multiple stakeholders, who thrives in a fast-paced environment, and who is hungry to get people excited about Asus’s amazing products.

You will be a go-to person relied upon to be a subject matter expert in Asus’s retail products – are you up for the challenge?

RESPONSIBILITIES

WHAT WILL YOU DO:

The Master Trainer will be responsible for facilitating the delivery (and at times creation) of Asus training content as well as supporting (and at times leading) the category specific training and event experience across Canada for retailers such as EB Games, Best Buy, Staples Business Depot, Costco and other Distribution partners.

In addition, you will be responsible for supporting Asus Training strategy across all product categories, driven primarily through Retailer Training portal, Retail Representative training event activities and ‘other’ social media opportunities.

Specifically, the Master Trainer will be responsible for:

• Supporting the Marketing Lead in creating national training programs to drive adoption and excitement of Asus products

• Actively participating in creating seasonal plans (as assigned), aligning with internal Asus stakeholders on key deliverables

• Partnering with the Asus HQ team to localize training content to be delivered at the local level as required

• Managing and Monitoring agreed upon spend in partnership with the Canadian Marketing Lead as well as local Channel Managers

• Assisting in the execution and assessment of our field performance program. Assign learning to the participants. Deliver face to face training, coaching & OTJ assessments.

• Effectively delivering a wide range of training support including:

• Review key selling messages, product description material and leave behinds

• Features and benefits

• Train on new products, all training materials as received/localized from Asus HQ team. Some local content creation is required.

• Compare benefits of Asus products for RPs

• Educate RPs with qualifying and prospecting skills specific to Asus products

• Educate RPs with up-selling skills specific to Asus products

• Training Event – creation and delivery of content

• Provide support and coaching to Event Sales Representatives

• Spot-check Event Sales events

• Provide materials to Event Sales Reps to improve store level effectiveness

• Traveling domestically (expect 50% at peak times, 30% more the norm) although some of the training will be virtual and could be delivered from our office

QUALIFICATIONS

MINIMUM QUALIFICATIONS &

EXPERIENCE:

• 3 - 5 years of experience conducting sales training for a tech company with a sales team, or for a public training provider.

• Experience providing training to a diverse set of sales teams and representatives from new sellers to highly experienced veterans.

• Experience liaising with leadership and customers on strategic directions (and coaching others how to do that).

• Experience creating, maintaining and/or delivering content with fast-moving environments and priorities.

• Demonstrated experience with adult learning principles and instructional design for instructor-led and eLearning courses for a sales audience

• Expert in one or more mobile technologies, as evidenced by demonstrated proficiency with mobile messaging and productivity tools.

• University Degree/Certification in Adult Education, Instructional Design, E-Learning or related field or equivalent experience.

• At least three years’ experience in adult education, training/development or academic teaching required.

• Minimum three years in educational/training delivery.

• Must be Bilingual (French)

• Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, and Publisher) proficiency required.

• Remote home office environment with travel up to 100% to corporate offices, regional offices, client…