Housing Support Officer

Join to apply for the Housing Support Officer role at Mears Group PLC
.

Location: Aberdeen

Salary: up to £28,917 per annum (including company vehicle and fuel card OR £3,500 car allowance).

Contract: Full time – Permanent, 40hrs per week, Monday to Friday.

Mears provides temporary accommodation to asylum seekers while their claims are being assessed in three regions:
Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. By the end of May 2021, Mears served over 19,000 individuals across these regions. The organization works collaboratively with central and local government, registered providers, tenants, landlords and investors to find solutions to homelessness, supply social and affordable housing, and create specialist housing for those with care needs.

• Support asylum seekers throughout the Home Office right‑to‑work application process, ensuring welfare and safeguarding needs are met.
• Provide practical and emotional support to individuals and families.
• Identify needs and implement support packages to promote independence.
• Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours.
• Carry out risk assessments and maintain accurate records for audits and compliance.
• Communicate effectively with colleagues, service users, local authorities and partner organisations.
• Maintain professional boundaries while being approachable, empathetic and supportive.
• Work independently, demonstrating resilience and initiative.
• Be flexible and willing to travel between sites.
• Hold a full UK driving licence.

• Resilient, empathetic and people‑focused.
• Strong communication skills and the ability to work independently.
• Experience or willingness to engage with vulnerable populations.
• Valid UK driving licence.

• 25 days annual leave plus bank holidays.
• Annual Mears Fun Day.
• Volunteering Leave.
• Mears Rewards staff perks – up to 10% discount on groceries, holidays, eye test vouchers, share‑save scheme and more.
• Family‑friendly policies.
• Company vehicle and fuel card.
• Access to EAP counselling sessions.

All roles require entitlement to work within the UK;
Mears does not currently offer visa sponsorship.

All roles are subject to Background, Identity & Security checks before commencement of employment. Required documentation includes proof of identity, proof of address, references, a valid passport and evidence of residence in the UK for the last five years.

Apply below or discuss your application further.

Beth Dunford –

Mears Group PLC is an equal opportunity employer. We are committed to fostering a diverse and inclusive environment and hold a Disability Confident status. We support the Armed Forces Covenant and recognise veterans transitioning to civilian careers. Social mobility is a priority; applicants may voluntarily supply background information during the application process to help us improve opportunities for all.