Observability Engineering Manager

Join to apply for the Observability Engineering Manager role at Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, andT. The company is a pioneer of global distributed collaboration, with more than 1,200 colleagues in over 75 countries and a culture that encourages remote work and occasional in person meetups.

We are hiring an Observability Engineering Manager who will lead the development of distributed tracing and service mesh products as part of our Observability group. Engineering managers at Canonical are seasoned coders who review code, set technical direction, and coach their teams.

In this role you will build an observability stack that is easy to deploy and operate on Kubernetes, delivering best in class metrics, logging, telemetry, alerting, tracing, and profiling tools. You will help the team become high performing, ensure healthy engineering practices, and collaborate closely with product managers, architects, and other engineering leaders to produce an ambitious roadmap.

Location: This role is home based in the EMEA or Americas regions.

• Manage a distributed team of engineers and its observability portfolio.
• Organise and lead the team's processes to achieve objectives.
• Conduct one on one meetings with team members.
• Identify and measure team health indicators.
• Interact with a vibrant open source community.
• Review code produced by other engineers.
• Attend conferences to represent Canonical and its Observability Stack.

• Exceptional academic track record from high school and university.
• Proven professional experience delivering software, preferably with a track record in open source.
• Willingness to travel up to four times a year for internal events.
• Professional written and spoken English.
• Experience with Linux (Debian or Ubuntu preferred).
• Excellent interpersonal skills, curiosity, flexibility, and accountability.
• Passion, thoughtfulness, and self motivation.
• Excellent communication and presentation skills.
• Result oriented with a personal drive to meet commitments.

• Experience as an engineering manager, building high performance teams.
• Professional Python development experience.
• A working knowledge of Go.
• Open source contribution experience.
• Interest and experience with container technologies.
• Understanding of the importance of observability and monitoring for keeping software running smoothly.
• Experience designing and implementing observability solutions.

• Distributed work environment with twice yearly on site team sprints.
• Annual personal learning and development budget of USD 2,000.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Team Member Assistance Program and Wellness Platform.
• Opportunity to travel to new locations to meet colleagues.
• Priority Pass and upgrades for long haul company events.

Canonical is an equal opportunity employer that fosters a discrimination free workplace. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.