Manager, Software Engineering

Overview
Your Opportunity at ARC’TERYX:

As the Engineering Manager at Arc'teryx, you will lead and manage a team of software developers and leads in the development and maintenance of our web and payment gateways. You will apply your advanced technical skills in web development and payments to guide the team and ensure projects are completed efficiently and to a high standard. You will contribute to the technology strategy across end-to-end headless systems that deliver our e-commerce guest experience via web and payment gateways, from front-end user experience to middleware and backend integrations with our ERP.

You will be an integral part of the technology strategy for Arc'teryx digital properties, guiding the direction of our web and payment gateways. Your technical leadership and mentorship will be crucial in driving the success of our digital properties.

This role is primarily based in our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.

Meet your future team
You will have the opportunity to join a dynamic and talented team of web application developers at Arc'teryx. Our team has a diverse range of skill sets and works collaboratively in cross-functional agile squads to develop and deploy new features, fix bugs, and create an exceptional e-commerce experience for our guests. We are passionate about what we do and are always looking for ways to improve and innovate.

We believe that diversity of thought and experience is key to our success and are committed to fostering a positive and inclusive work environment.

Core activities you would be doing

Providing direction and coaching to the web and payments development teams in all phases of the project life cycle

Attracting, retaining, and developing top talent to build a world-class software engineering/web development team, developing career pathways for your team members and helping them grow through coaching, mentoring, goal setting and ongoing assessment

Inspiring each team member’s creativity and problem-solving abilities

Developing functional specifications and designs for future-focused complex applications or modifying/maintaining complex existing applications

Reviewing the designs and code of team members, often in collaboration with software engineering managers, colleagues and architects

Helping design, code, debug and test unit test solutions as required

Partnering with product management and software engineering managers to define a multi-year vision, strategy, and technical product roadmap and backlog to support the continued growth of e-commerce and payment gateways

Executing code analysis, requirements analysis, identification of code metrics, system risk analysis, and software reliability analysis

Remaining committed to a service-oriented design and analysis

Conducting regular unit testing and quality assurance

Executing performance tuning, improvement, balancing, usability, automation

Working to support, maintain and document new and existing solutions

Continuing to identify and evaluate new technologies for implementation

Acting as a technical escalation point for the web developers or architects on teams

Ensuring the team are knowledgeable and available to provide application support for software running in production 365/24/7; and joining the team in handling incidents that require escalation

Collaborating and contributing to the continuous improvement of Arc’teryx SDLC, Project and other methodology

Remaining up to speed with new developments of web and mobile capabilities

Working with project managers and program managers on project resourcing by ensuring developers are available at the right time, with the right skill set

Checking in with project managers and technical leaders to ensure team performance and direction is on track to achieve project goals to scope, time and budget

Future opportunities

Contributing to and owning technical design decisions that positively impact the software architecture of the Arc’teryx e-commerce and web application platform

Building and delivering maintainable, high-quality software to support the growth and maintenance of a best-in-class ecommerce…