Fullstack Engineer - Customer Delight - Remote - Europe

Fullstack Engineer - Customer Delight - 100% Remote - Europe

Location: 100% Remote – must be within the EMEA region.

Company: Hostaway

The Customer Delight team is dedicated to creating premium customer experiences. We work across the full Hostaway platform to automate processes, build proactive features, and deliver improvements that our customers feel every day. We act as a “solutions team” within engineering—solving both urgent, high‑visibility issues and broader initiatives that span multiple areas.

As a Fullstack Engineer (PHP, React), you’ll deliver rapid fixes and long‑term enhancements that make a visible difference for our users. You’ll own projects end‑to‑end, collaborating across teams to identify and resolve friction points. Self‑starters can thrive—taking ownership of problems, driving solutions across domains, and making a tangible impact. Your work will directly contribute to measurable gains in customer satisfaction (NPS/CSAT) and position you as a go‑to engineer for impactful, cross‑domain solutions.

• Build and improve full‑stack features (PHP backend, React frontend) to enhance customer experience.
• Deliver quick, high‑quality fixes for urgent issues.
• Lead initiatives like platform localization, design system migration, and customizable notifications.
• Collaborate with Product, Support, and other teams to identify and resolve friction points.
• Automate workflows to reduce support load and empower users.
• Contribute to technical discussions and raise engineering standards.

• 3‑5+ years of experience in full‑stack software engineering (SaaS preferred).
• Strong proficiency in PHP and React, with comfort across frontend, backend, and integrations.
• Proven ability to debug complex issues and design pragmatic, customer‑focused solutions.
• Curiosity, adaptability, and a bias toward action – you enjoy variety and thrive in fast‑moving contexts.
• English proficiency (C1 or above).

• Competitive Compensation: pay based on market rates in the country of the applicant.
• 100% Remote: work from anywhere within your country of residence.
• Equity: valuable stock options in a fast‑growing and profitable company.
• Values‑Driven Leadership: core values applied daily to strategic and tactical decisions.
• Professional Growth: rapid growth offers unparalleled learning and development opportunities.
• Annual Paid Leave: amounts vary by country and align with local norms.
• Geographic Specific Benefits: country‑specific health insurance, pensions, etc., where customary.
• Dynamic Team Culture: diverse, international culture fuels innovation and creativity.

Mid‑Senior level

Full‑time