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Remote Tier 2 Software Support—Converge & EPG Expert

Remote / Online - Candidates ideally in
Oxford, Lafayette County, Mississippi, 38655, USA
Listing for: Elavon, Inc.
Remote/Work from Home position Listed on 2026-11-10
Job specializations:
  • Software Development
Salary/Wage Range or Industry Benchmark: 28000 - 31000 USD Yearly USD 28000.00 31000.00 YEAR

Job Description & How to Apply Below

U.S. Bank’s Elavon unit is seeking a Software Technical Support Tier 2 professional to provide advanced technical assistance to merchants and internal teams.

The role serves as an escalation point for complex issues and requires clear communication with customers while expanding knowledge of Converge and Elavon’s EPG gateway. This position is primarily phone-based (about 70%) with time allocated to chat and email/projects, and is fully remote with a flexible schedule.

We are seeking a motivated Remote Tier 2 Software Support—Converge & EPG Expert to join Elavon, Inc. in Fulton, MS, United States.

We invite applications for the Remote Tier 2 Software Support—Converge & EPG Expert position located in Fulton, MS, United States.

The following position is for a Remote Tier 2 Software Support—Converge & EPG Expert with Elavon, Inc.

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