More jobs:
Shipping Logistics Officer - KV
Remote / Online - Candidates ideally in
Singapore
Listed on 2025-12-16
Singapore
Listing for:
PASONA SINGAPORE PTE. LTD.
Remote/Work from Home
position Listed on 2025-12-16
Job specializations:
-
Transportation
Transportation Logistics, Transportation Manager
Job Description & How to Apply Below
Position:
Shipping Logistics Officer (Job )
- Pioneer
- Basic + AWS + VB
Job Description:
Primary Responsibilities- Promote excellent customer service and ensure satisfaction is delivered consistently.
- Build a strong relationship with customer in terms of high confidence level with Company.
- Communicate and follow‑up with customer on the status of their shipments or deliveries.
- Understand individual customer’s processes and Key Performance Indicators (KPIs).
- Achieve and monitor customer’s monthly Key Performance Indicators (KPIs) closely.
- Comply with company’s standard operating procedure (SOP) and quality policy.
- Comply and meet the requirements of ISO 9001, ISO 45001, and ISO 22301 for Integrated Management System.
- Ensure achieve IMS Policy and IMS objectives.
- Communicate with superior to improve department processes.
- Perform any other tasks as and when assigned by the superior.
- Understand customer’s delivery requirements.
- Communicate with customer on their daily trucking status.
- Communicate and handle customer complaints appropriately.
- Communicate with various departments to achieve customer requirements.
- Plan the delivery in accordance with customer’s requirements.
- Plan the delivery schedule in advance to avoid penalty imposed by the authorities.
- Plan and maximise the delivery in accordance with our company’s resources.
- Perform order processing through PSA Haulier Community System.
- Perform permit declaration through crimson logic.
- Perform payment / courier service on behalf of customer.
- Perform shipping documentation and coordination with shipping line or agent.
- Perform transportation coordination with haulage operation team (Internal).
- Perform warehouse coordination with warehouse operation team (Internal & External).
- Perform depot coordination with depot operation team (Internal & External).
- Provide customer’s report (Daily or Monthly).
- Generate company’s required reports (Daily or Monthly).
- Generate monthly Trade Net Major Exporter Scheme Import or Export report for customer.
- Perform Monthly accrual submission (Internal & External).
- Segregate all documents into company’s copy and customer’s copy.
- Perform all document scan through scan portal to Docu Share system.
- Maintain proper documentation (Hard copy) for warehouse storage.
- Execute closure for all completed HCS orders in PSA HCS system.
- Check all PSA relevant charges are transmitted into PSA HCS system.
- State all additional company charges on the HCS orders (Hard copy) for billing purpose.
- Prepare and attach required receipts and emails for billing purpose. (Payment on Behalf, Miscellaneous charges)
- Minimum GCE O Level with 1‑2 years’ experience in logistics industry is preferred.
- Positive attitude, detail‑oriented, organised, and able to prioritize tasks.
- Good interpersonal, communication and analytical skills.
- Able to work as a team player, pro‑active, self‑motivated and high sense of responsibility.
- Ability to work independently and under pressure in a fast‑moving environment.
- Proficiency in Microsoft Office.
- Knowledge in PSA Haulier Community System and Trade Net will be an advantage.
- Willing to work 5.5 days (Alternate Saturday work from home).
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