Field IT Analyst

Join the leading beverage provider, Reyes Coca-Cola Bottling!

Benefits:
Medical, Dental, Vision, 401K Match, PTO,

Education Reimbursement Salary: $91,304 - $114,130 plus annual target bonus

This position will support multiple facilities with regional travel required.

If you enjoy our products, you’ll really enjoy being a part of our team!

Position Responsibilities:

  Serve as the primary technology support resource for assigned RCCB locations, ensuring reliable technology operations and end-user support

Troubleshoot and resolve hardware, software, network, wireless, mobile, and workplace technology issues

Support site projects, facility upgrades, automation initiatives, and technology deployments

Manage technology assets and hardware lifecycle activities, including deployment, refresh, inventory, and replacement

Partner with local operations, IT teams, and vendors to maintain technology performance and drive issue resolution

Document support activities, identify recurring issues, and contribute to continuous improvement efforts

Ability to travel up to 40% within the assigned territory and participate in an on-call rotation supporting critical business operations

Other projects or duties as assigned

Required

Education and Experience:

  Bachelor's Degree in Information Systems, Computer Science, or a related discipline with 1 to 2 years of related experience or High School Diploma/General Education Degree (GED) and 3 to 5 plus years of specific experience

Experience supporting end-user devices, Microsoft 365, and business applications across Windows, Android, and iOS platforms

Knowledge of networking fundamentals, including LAN/WAN and wireless technologies

Preferred

Education and Experience:

 Bachelor's Degree Experience supporting manufacturing, distribution, beverage, or consumer packaged goods (CPG) operations

Experience with warehouse technologies, endpoint management, mobile device management, and workplace technology solutions

Experience with Service Now or similar IT service management (ITSM) platforms

Experience supporting technology deployments, project implementations, and operational technology initiatives

Relevant certifications such as ITIL, Cisco, CompTIA, Microsoft, or Apple Benefits At  the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings. Equal Opportunity Employee & Physical Demands Reyes Holdings and its businesses are equal opportunity employers.

Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law.

Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments. Background Check and Drug Screening Offers of employment are contingent upon successful completion of a background check and drug screening. Pay Transparency Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business.

Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.