Senior Commercial Loan Operations Officer

Grow with Purpose at Rivermark Rivermark Community Credit Union is a local, not-for-profit financial cooperative serving communities across Oregon and Washington. As a member-owned organization, we help people build stronger financial futures through better rates, lower fees, and personalized financial solutions.

Our purpose is simple: we transform lives and communities together. That same commitment extends to our employees. We’ve built a culture where people feel valued, supported, and empowered to grow. We celebrate diverse experiences and perspectives and strive to create an environment where everyone feels a genuine sense of belonging and can show up as their authentic self.

Build your career where you belong and help strengthen the communities you call home. At Rivermark, you'll grow with purpose, support your neighbors, and be part of something bigger.

About the Role As our Senior Commercial Loan Operations Officer, you’ll own Rivermark’s commercial loan operations function, making sure commercial real estate, term, SBA, and line-of-credit loans are documented, closed, boarded, and serviced accurately and in full compliance. You’ll serve as the final pre-funding control point and the subject-matter expert for loan documentation and operations compliance, leading audit and exam readiness and partnering with lenders, credit, compliance, and outside providers like title companies and attorneys.

This is a high-impact role with room to shape the future. Beyond running a scalable, well-controlled operation, you’ll partner with executive leadership to stand up a brand-new treasury management function, from readiness assessment and vendor selection to the operational and compliance framework behind it. If you’re a commercial lending operations expert who loves building strong processes and driving things forward, we’d love to meet you.

What You’ll DoOwn the commercial loan operations function, with accountability for compliance and quality from origination through servicing, including the procedures, workflows, and internal controls that govern it Oversee preparation of accurate, timely loan documents across commercial real estate, term loans, lines of credit, SBA loans, business Visa cards, and letters of credit

Own the commercial loan closing process and post-closing collateral and compliance monitoring, stepping in on escalated or complex issues

Ensure executed loan files are complete, imaged, and audit-ready, and that collateral stays perfected through UCC filings, title tracking, insurance, flood compliance, and exception clearing

Serve as the subject-matter expert for documentation and operations compliance, leading preparation for examinations and audits and remediating findings

Monitor the loan pipeline and post-closing exceptions, and develop and report operational metrics such as turnaround times, exception rates, and quality control results

Manage relationships and service levels with third-party providers, including title companies, attorneys, appraisal management companies, and environmental vendors

Establish and administer the commercial loan quality assurance program, including pre- and post-closing testing, root-cause analysis, and corrective action tracking

Oversee maturity management, renewals, and change-in-terms documents, and ensure the integrity of loan servicing and accounting for the portfolio

Partner with leadership to launch a treasury management function, including readiness assessment, product roadmap, vendor exploration, and product testing

Design the operational and risk framework for treasury services, covering onboarding, ACH and wire exposure limits, fraud controls, and compliance with Nacha Operating Rules and applicable regulations

What You’ll Bring Bachelor’s…