Manager, Regional Operations - FL

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March
31, 2026, Planet Fitness had approximately 21.5 million members and 2,909 clubs in all 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico, Australia and Spain.

The Company’s mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. Approximately 90% of Planet Fitness clubs are owned and operated by independent business owners.

At Planet Fitness, our purpose is to create a more connected and Judgement Free™ planet, where fitness and wellbeing are within reach for all. That commitment extends to our team members and how we work together.

Breaking Boundaries Together is how we bring our employee experience to life, creating a place where people can show up as themselves, explore what’s possible, continue to grow and achieve more together than they can alone. Guided by our PLANET Principles, we put people first, lead with authenticity and integrity, embrace change and thrive together.

For the past 30 years, we’ve helped millions of people in their fitness journey and revolutionized the industry along the way. And we’re just getting started!

The Manager, Regional Operations will lead a region, with a minimum of 8 clubs, through driving the culture and living the values of the Planet Fitness organization. The Manager, Regional Operations will drive revenue and profitability, flawlessly executing Planet Fitness brand standards, developing talent, and promoting an exceptional member experience through dynamic and inspirational leadership.

This is a field-based role covering at least 10 clubs in the Central FL region (South Orlando, Kissimmee, Belle Isle).

• Develop and execute a workforce plan that supports an exceptional member experience.
• Work closely with the Club Manager, HR, and their leader to ensure clubs are consistently staffed on all shifts.
• Grow the team’s skills, knowledge, and abilities through targeted training programs and individualized development plans.
• Execute a comprehensive talent management program that supports club growth through the identification of key talent, succession planning, and structured development plans.
• Promote a high-performance culture through consistent mentoring and coaching of team members and managers, inclusive of performance evaluations. Find opportunities to recognize and reward great work.
• Engage team members on club visits and identify ways to motivate and inspire their best work.
• Ensure leaders can manage conflict in a timely, respectful, and fair manner.

• Drive consistent results, club-to-club, using key performance indicators as a tool to optimize financial performance and profitability. Identify key wins and opportunities and present game plans at monthly business review sessions.
• Manage a P&L; using key levers to drive revenue and reduce expenses.
• Execute the regional marketing plan, including local marketing efforts.
• Lead the opening of new, renovated, and relocated corporate locations. This includes pre-sale, staffing, training, and facilities management. Oversee capital expenses.
• Drive operational excellence through consistent club surveys and coaching to ensure clubs are meeting Planet Fitness standards for safety, service, and cleanliness.
• Demonstrate +1% customer service by resolving member services complaints in a timely manner.
• Be proficient in all operations procedures and PF programs; including ABC, FRM, Job Vite, Data Trak, PFU and CPR.

• Prioritize and plan work…