Senior Commercial Account Handler

.Senior Commercial Account Handler page is loaded## Senior Commercial Account Handler locations:
Orpington, England, United Kingdom time type:
Full time posted on:
Posted Todayjob requisition :
R25 Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
** Position – Senior Commercial Key Account Handler
**** Location – Orpington
**** Salary – Negotiable plus benefits
**** Overview
* * We are currently looking for a Senior Commercial Key Account Handler to join our professional and welcoming team in Orpington.

We offer high quality, specialist products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients.

You will be joining a busy, proactive team of brokers who specialise in Commercial Insurance. This is the perfect role for someone with previous experience in either a commercial/corporate broker or insurance company looking to develop their commercial insurance skills and their career.

Working alongside like minded and experienced insurance brokers this is a long term opportunity with a ‘forever company’ that will provide career progression and security.
** Day to day
*** Working alongside Account Executives to retain and generate new business, in line with or in excess of, company targets
* Obtaining new business/renewal terms, negotiating and closing with Insurers Create documents for new customers, along with any mid-term adjustments and renewals information too.
* Ensure all customer details are recorded accurately and entered onto system in a timely fashion
* Checking policy documents, covers, endorsements etc. to ensure that they are correct and in line with the customer’s needs.
* Attending customer meetings and preparing meeting minutes
* Working on all aspects of account management and service delivery to customers, ensuring customers’ needs are identified and met in line with agreed service standards
* Manage all day-to-day queries, renewals, amendments and mid-term adjustments
* Build and maintain relationships with customers, prospects, teams and insurers to provide best in class service and drive growth
* Sharing ideas to develop our proposition at a senior level and impact change across junior members of the team
* Mentoring less experienced colleagues to develop and rive high standards
* Opportunities to provide training sessions to junior team members in conjunction with training team
* Maintaining day to day Compliance procedures for FCA Regulation Maintain a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients Incoming and outbound call handing - new and existing customers
* This role offers hybrid working once initial training plan has been completed with an expectation to be in the office only three times a week thereafter
** What’s on offer
*** Negotiable basic salary
* Wide range of additional addon benefits and discounts
** Your Experience
*** Commercial Insurance Broking experience
* Negotiation skills Effective communication - both written and verbal
* Ability to work alone and as part of a team
* High attention to detail
* Form and develop strong insurer and client relationships
* High level customer service skills
* Time management and organisational skills
* Analytical and problem solving skills

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions.

We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.”While

diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.
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