Sr. Manager, Product Management

Opentext - The Information Company
Open Text is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.
At Open Text, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Opentext - The Information Company
Open Text is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At Open Text, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Open Text is seeking a Senior Manager of Product Management to lead our multi-tenant Open Text Communications offering, currently represented by Core Communications.
This role will define and execute the strategy for a modern, multi-tenant SaaS communications platform that enables organizations and integrated applications to design, generate, edit, and deliver client communications. Core Communications runs on Open Text’s cloud platform as an integrated communications capability for Open Text, partner, and client applications.

You will lead the product team responsible for growing the multi-tenant Communications business, expanding supported use cases, improving ease of adoption, and delivering a competitive SaaS product.

You will own the end-to-end product lifecycle, spanning market strategy, client discovery, roadmap definition, SaaS economics, requirements, release delivery, commercialization, adoption, and usage measurement.

• Own the vision, strategy, roadmap, and business plan for multi-tenant Open Text Communications.
• Lead and develop a team of product managers with ownership across design, authoring, interactive communications, integrations, APIs, and platform capabilities.
• Define the target market and clearly position multi-tenant Communications relative to single-tenant and off-cloud alternatives.
• Identify the use cases and client segments best suited to multi-tenant SaaS, including departmental and line-of-business use cases and embedded communications.
• Drive continuous product evolution across usability, simplified configuration, document generation, authoring, interactive editing, output, and administration.
• Partner with OCP, Cloud Operations, Development, Security, Support, and Fulfillment to deliver a scalable and supportable SaaS service.
• Guide tenant, subscription, provisioning, metering, entitlement, service availability, and operational-readiness requirements.
• Define product requirements for APIs and SDKs that allow Open Text, partners, and clients to embed communications capabilities within other applications.
• Expand and commercialize integrations with platforms such as SAP Success Factors, Salesforce, Guidewire, Core DAM, Core Journey, Core Messaging, and other Open Text applications.
• Establish pricing, packaging, transaction models, overage approaches, and unit‑economics recommendations.
• Use product…