Credit Controller

What You’ll Be Doing

The Credit Controller will ensure that aged debt is collected efficiently by resolving client queries swiftly and maintaining credit limits. By keeping a well‑managed ledger, you will support our client's operational efficiency. The role requires 3 years of consistent B2B credit control experience, a commitment to exceptional service, and proactive identification of improvement opportunities. Please note, this role can be remote (UK) based or hybrid out of our Otley office;

the successful candidate will need to attend 4 days of training in the Otley office.

• Build on existing relationships with clients to ensure aged debt is collected in a timely manner
• Strong organisational and time‑management skills to manage workload and prioritise tasks
• Highly PC‑literate with strong system skills – proficient in financial software such as Microsoft Office and accounting software
• Investigate and resolve complex account queries
• Proactively manage and collect invoices through various communication channels
• Strong communication and analytical skills
• Work independently and manage multiple tasks efficiently
• Collaborate with management and sales teams to resolve payment disputes and enhance relationships

• Working knowledge of self‑bill accounts would be advantageous
• Proactively identify opportunities to enhance processes and improve service delivery
• Experience with back‑office systems

• Is a team player but has the initiative to work on their own
• Has the ability to build inter‑departmental relationships
• Is a multi‑tasker with good written and verbal communication skills
• Has a keen interest in credit control with a proven track record

Our recruitment team will contact you for an initial screening call if your application is shortlisted. Due to high application volumes, we may not be able to respond to every applicant individually.

• 25 days annual leave (increasing with service) + bank holidays
• Pension
• Health Assured
• Life Assurance
• Cycle to Work Scheme
• Awards
• Long Service Recognition
• Spectrum Life
• Annual Pay Review
• Employee Referral
• £26,000 – £28,000 | Remote/Hybrid based | Mon – Fri 8:30 – 17:00 | Otley | Full Time | Permanent