Senior Customer Success Strategist SaaS & AI
Job in
Ottawa, Ontario, Canada
Listed on 2025-12-15
Listing for:
Krila Consultancy
Full Time
position Listed on 2025-12-15
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Customer Success Mgr./ CSM, CRM System, Client Relationship Manager
Job Description & How to Apply Below
A leading technology firm in Kanata is seeking a Senior Customer Success Specialist to manage enterprise accounts and ensure customer satisfaction. This role focuses on onboarding, training, and driving product usage, with a strong emphasis on upselling and relationship building. Ideal candidates will have a Bachelor’s degree and 4–5 years of relevant experience in Customer Success or Account Management. This position requires strong analytical skills and proficiency with CRM platforms.
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Position Requirements
10+ Years
work experience
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