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Banking Customer Experience Lead, Tech-Savvy & Team-Focused

Job in Ottawa, Ontario, Canada
Listing for: Scotiabank
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CAD Yearly CAD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading banking institution in Ottawa seeks a Senior Customer Experience Associate to enhance customer relationships and support sales. This role involves being a lobby leader, assisting with sales opportunities, and promoting digital banking services, requiring strong communication and interpersonal skills. Successful candidates will have prior banking experience and a willingness to work flexible hours, ensuring exceptional customer service and contributing to team success.
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