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Bilingual Customer Service Rep

Telecom Complaints Resolution Specialist

Job in Ottawa, Ontario, Canada
Listing for: Commission for Complaints for Telecom-television Services (CCTS-CPRST)
Full Time position
Listed on 2026-01-04
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 63000 - 68000 CAD Yearly CAD 63000.00 68000.00 YEAR
Job Description & How to Apply Below
A regulatory body in telecommunications seeks a Complaints Resolution Officer responsible for resolving disputes between parties through effective communication and impartiality. The ideal candidate should possess strong conflict resolution skills and a relevant college diploma. This full-time role offers a competitive salary between CA $63,000 and CA $68,000, with excellent benefits. Bilingualism in French and English is strongly preferred, alongside proficiency in Microsoft Office applications.
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