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Enterprise CSM Adoption & Renewal

Job in Ottawa, Ontario, Canada
Listing for: Tree Trust
Full Time position
Listed on 2026-01-06
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
  • IT/Tech
    HelpDesk/Support
Job Description & How to Apply Below
Position: Enterprise CSM: Growth, Adoption & Renewal
A leading survey platform is seeking a Customer Success Manager in Ottawa to help Enterprise customers maximize value from their platform. This role involves managing customer portfolios, ensuring product adoption, and addressing at-risk renewals. Ideal candidates have over two years in customer-facing roles, a deep commitment to understanding customer needs, and strong organizational skills. Join a hybrid working environment with an emphasis on collaborative culture and customer success.
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