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Mid-Market Customer Success Manager Retention

Job in Ottawa, Ontario, Canada
Listing for: Jitterbit
Full Time position
Listed on 2026-01-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Business
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 100000 - 125000 CAD Yearly CAD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Mid-Market Customer Success Manager — Growth & Retention
A leading integration platform provider in Ottawa seeks a Customer Success Manager to deliver value and ensure customer satisfaction. You will cultivate relationships with mid-market clients, manage their accounts, and drive product adoption to enhance business outcomes. The ideal candidate will have at least 3 years of experience in customer success management, particularly in the SaaS sector, and demonstrate strong organizational and communication skills.

The role includes opportunities for growth within a dynamic and supportive work environment.
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