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Operations Supervisor

Job in Ottawa, Ontario, Canada
Listing for: Tdplace
Full Time, Part Time position
Listed on 2025-12-24
Job specializations:
  • Entertainment & Gaming
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 50800 - 60900 CAD Yearly CAD 50800.00 60900.00 YEAR
Job Description & How to Apply Below

Reporting to the Senior Manager, Events and Operations, the Operations Supervisor will oversee the set-up of TD Place arena and stadium for all types of events. In addition, they will manage part-time operations staff as they complete tasks related to the set-up and maintenance of the facility while ensuring adherence to all safety procedures and protocols on a daily basis. If you know that you can make a positive impact to events at TD Place this is the opportunity for you.

This full-time, permanent role has an annual salary range of $50,800 to $60,900, with 100% employer-paid benefits. The final compensation will be determined based on the successful candidate's experience and qualifications. This is a replacement position and is located fully on-site.

What you’ll do:
  • Oversee and ensure the set-up of TD Place and Lansdowne Park events is completed accurately and with attention to detail.
  • Lead the operations staff, participate in facility conversion activities (set-ups, tear downs) and other projects.
  • Motivate and supervise unionized part-time staff according to the Collective Bargaining Agreement (CBA). Ensure adherence to all workplace polices as set out in the CBA or otherwise.
  • Create and manage monthly schedules of part-time operations staff to keep within operational budgets. Assist with recruitment and training, as needed.
  • Collaborate with event production staff to develop facility conversion plans and oversee the fulfillment of plans while providing regular updates to management.
  • Coordinate various projects related to facility maintenance, seasonal activities, upgrades, etc and provide reports to management.
  • Identify and document equipment in need of repair. Informs facilities management so that repairs can be appropriately scheduled; carry out minor repairs, as needed.
  • Maintain the quarterly inventory report. Ensure storage warehouses are properly organized and all inventory (i.e. tools, hardware, etc.) is accounted for and properly maintained and stored.
  • Conduct monthly safety meetings with department staff, and complete appropriate documentation for submission.
  • Maintain the highest level of safety, quality control, and attention to detail.
  • Recruit, train, and on-board, new Part-Time employees.
  • Ensure the overall cleanliness and pristine presentation of TD Place and Lansdowne Park at all times, coordinating with other departments as necessary.
  • Other duties as assigned by management.
What you need:
  • Completion of High school diploma or equivalent.
  • 1-2 years of experience supervising a team in a related setting.
  • Experience using programs such as Microsoft Outlook, Word and Excel.
  • Knowledge of applicable workplace health and safety legislation and standards.
  • Experience reading, understanding and executing work according to blueprints, drawings and specifications.
  • Excellent verbal and written communication and interpersonal skills.
  • Experience preparing reports and documenting activities with superior attention to detail.
  • Physically able to lift up to 50lb. At times, work may require significant physical effort including prolonged periods of walking. climbing stairs and lifting materials and equipment.
  • Working knowledge of provincial Health and Safety requirements, and WHMIS.
  • Able and willing to work nights, weekends and holidays.
  • Bilingual in English and French is an asset.
What’s in it for you:

Aside from the ability to make a meaningful and powerful impact on the entertainment industry in Ottawa, working at TD Place will provide you with a competitive health benefits plan, dynamic team environment and the ability to continuously learn and grow.

Located at Lansdowne Park, the Ottawa Sports and Entertainment Group (OSEG) is the largest sports and entertainment company in the capital. We are proud owners of the Ottawa REDBLACKS, and Ottawa 67's. We are also home to the Ottawa Charge, Atletico Ottawa, Ottawa Blackjacks, and Ottawa Rapid FC, and live events are TD Place. OSEG and its related Foundation were founded on the vision of its partners - to create year-round world-class guest experiences and give back to the Ottawa Community.

TD Place is an advocate for equity, diversity, and inclusion and invites and…

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