Business Analyst - Digital Transformation

Location:

Ottawa, Canada In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

For decades, Ottawa has been a global technology leader. Today, Canada’s capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada’s best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

Ottawa, ON., (CAN.), Hybrid

Position Summary

The DRIvE Innovation Team is looking for a Business Analyst – Digital Transformation who will work at the forefront of leveraging emergent and disruptive technologies, including Group digital platforms such as Head Light Suite, to drive sustainable digital transformation across primarily the maritime in-service support business. Our team includes engineers, maritime professionals, AI and data engineers, design specialists and others. We focus on refining use cases, understanding business needs, and applying design thinking techniques to help envision solutions that can improve capabilities, readiness, and operational efficiency.

In this role, you will contribute to contextualizing these challenges and implementing iterative improvements according to business priorities.

Key Areas of Responsibility

• Innovation Challenge Analysis:
Work closely with the DRIvE Innovation Team and/or the AJISS Integration Management Office to understand and analyze innovation challenges from across the business and the customer. Conduct research to identify how digital technologies can be applied to these challenges and refine use cases for potential solutions.

• Emergent Technology Integration:
Help assess the practical applications of digital technologies within the context of our solutions for the maritime and government sectors. Contribute to the design of systems and solutions that harness these technologies to drive transformation.

• Use Case and Design Thinking Support:
Apply design thinking techniques to help the team refine use cases, better understand customer needs, and collaborate on envisioning impactful solutions. Your insights will help bridge the gap between innovation and practical, real-world implementation.

• Stakeholder Engagement:
Collaborate with both internal teams and external customers to capture and prioritize business requirements. Help facilitate conversations that align business needs with technological possibilities, ensuring that proposed solutions are feasible and impactful.

• Implementation Support:
Engage with cross-functional teams during agile sprints, analyzing and synthesizing data that supports the development of new solutions. Implement solutions, track progress, evaluate feasibility, and ensure alignment with the strategic direction of the business.

• Reporting and Communication:
Prepare clear, concise reports and presentations that convey complex data and trends in a digestible way for senior leaders and key stakeholders, ensuring that your insights influence decision-making processes.

Minimum Qualifications

• Undergraduate degree in engineering, technology or a related field.

• Technical experience with digital tools suites such as the Head Light Suite – especially understanding how it can be used to solve user problems in a pragmatic way that fits in the bigger picture. And interest in data analysis, AI concepts and other emerging technologies.

• Analytical and Strategic Thinking:
Strong ability to analyze complex data, emerging technologies, and geopolitical trends. The ability to generate actionable insights that inform innovation and business strategy is key to this role.

• Communication

Skills:

Excellent written and verbal communication skills, with the ability to present complex information in an understandable manner to both technical…