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Federal Account Director, Shared Services

Job in Ottawa, Ontario, Canada
Listing for: Softchoice
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
Job Description & How to Apply Below

Why you’ll love Softchoice:
We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative t means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

The impact you'll make:

Step into a pivotal role as Account Director on Softchoice’s federal sales team, where you will shape and execute high-impact business strategies within Shared Services Canada (SSC). As a strategic driver, you’ll collaborate with cross-functional teams at Softchoice and World Wide Technology to transform innovative ideas into measurable business outcomes. This position empowers you to champion Softchoice’s end-to-end vision for our customers, navigate complex market dynamics, and set the pace in a competitive landscape.

You’ll inspire and develop a high-performing team, foster executive-level relationships, and lead with purpose to expand market share and accelerate profitable growth.

What you'll be doing:

  • Build, lead and empower a high-performing account team, driving the development and execution of innovative sales strategies with precision and accountability.
  • Drive profitable revenue generation across products and services, consistently delivering strong revenue results.
  • Amplify Softchoice’s influence by aligning our solutions with the mandates of Shared Services Canada
  • Cultivate and sustain executive-level relationships with SSC and OEM partners to unlock new opportunities.
  • Transform ideas into measurable value for SSC, guiding initiatives from concept to successful outcome.
  • Architect and lead comprehensive selling strategies, leveraging market research and deep insights into SSC’s mandate requirements and technology trends to create both short- and long-term plans.
  • Willingness to travel up to 25% to foster relationships and drive business growth
  • What you'll bring to the table:

  • Strategic Business Planning:
    Demonstrating significant knowledge of Softchoice and the Canadian federal government; developing strategies that leverage our core strengths and those of the cross functional team.
  • Consulting & Partnering:
    Helping external clients and partners (OEMs) to understand their business needs, offering advice and solutions, and operating from a position of expertise balanced with a collaborative approach.
  • Industry Relevancy:
    Adding value by proactively identifying opportunities that align with desired SSC outcomes, conveying a firm understanding of SSC’s objectives and political drivers, displaying executive presence by building rapport and credibility; effectively influencing other people to accept a solution; clearly connecting solutions to SSC mandates.
  • Critical Thinking:
    Identifying and understanding issues, problems, and opportunities; comparing data from different sources to address sales challenges and new opportunities; taking courses of action based on sound analysis and judgment that appropriately consider customer and partner (OEM) business capabilities and issues, available facts, constraints, competitive circumstances and probable consequences.
  • Building Influential Relationships:
    Working collaboratively with customers, partners (OEMs), and cross functional team members to meet business goals and objectives; using appropriate communication methods to influence others and establish relationships.
  • Business and Financial Acumen:
    Understanding basic business financial strategies, performance indicators, and applying that knowledge to client's economic and buying environment.
  • QUALIFICATIONS:

  • Location & Security: Must be based in the National Capital Region and eligible to obtain federal security clearance; candidates with current Secret-level clearance or higher are strongly preferred.
  • Education: Bachelor…
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