Property and Casualty Insurance

Jobs in Property and Casualty Insurance

You haven't found INSURANCE to be the right workplace? It's because you haven't worked in INSURANCE at Desjardins.

Telework anywhere within a 70 km radius from one of our offices:
Aurora, Burlington, Calgary, Mississauga, or Ottawa!

The Property and Casualty Insurance Advisor contributes to enhancing the experience of a life event, such as the purchase of a new vehicle or a home by preparing premium quotes and issue insurance contracts. Advisors are called upon to assess the specific needs of each member and client, and provide support in choosing the appropriate coverage, while promoting our personalized services.

Needs include follow up on files, analyze renewals requiring special underwriting, and correct contracts as needed. The goal is to maintain the business relationship and be first in the hearts of our clients. At Desjardins, our insurance agents are evaluated on human objectives that enable them to deliver quality service, without the pressure of sales.

The Claims Advisor (adjuster) takes care of our clients with empathy and professionalism and investigates the automobile and home claims files. They are called upon to work in partnership with all parties in the claims settlement process, while keeping the progress of files up to date in our claims management system. Additionally, they conduct investigations to assess damage, estimate costs and market value, review reports and other documents, and determine settlement amounts.

The role of a Claims Advisor evolves with the complexity of the files and to develop in other related profiles to highlight their versatility. Rain or shine, our claims adjusters are in action. They handle the claims assigned to them from start to finish, with the possibility of increasing their base salary by being compensated for additional cases they handle.

The Claims Reporting Specialists are an integral part of the claims process and claims experience for our clients. At the front line, they take First Notice of Loss (FNOL) calls from our clients from the scene of an accident or post damage to their properties following floods, fire, hail and other disasters. Claims Reposting Specialists handle each call with care, empathy and calm demeanor.

Leveraging their active listening skills, they assess the client’s state (mental and physical) and react accordingly. Using an analytical and probing approach, they note down as many details regarding the loss to create the claims file for our Claims Advisors and they reassure our clients that they will be taken care of during their time of need.

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

• College diploma preferred
• A minimum of two years of strong client service experience

You Don’t Work  Grow with Desjardins. There’s a difference.

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Member/client sales and service (FG), Property and casualty insurance (FG)