OMNI Customer Fulfillment Associate

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To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction.

• Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
• Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
• Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
• Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
• Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
• Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
• Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing;
  Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre‑inspection checks are completed before use;
  Exhibits behaviors that support the organization’s mission and core values.
• Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards;
  Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

The minimum rate of pay for this position starts from $17.75. Rate of pay will be determined based on relevant experience.

Le taux horaire minimum pour ce poste débute à 17,75 $. Le taux horaire sera déterminé en fonction de l’expérience pertinente.

Age – 16 or older

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

2210 Bank St, Ottawa, ON K1V 1J5, Canada

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