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Customer Service Desk Associate

Job in Ottawa, Ontario, Canada
Listing for: Walmart Canada Corp
Full Time position
Listed on 2026-01-09
Job specializations:
  • Retail
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: (CAN) Customer Service Desk Associate

Position Summary

Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end operations. If you are looking for an exciting job in customer service or retail, working as a Cosmetics Associate may be a great fit for you!

What

you’ll do
  • Properly follows Refund Automation procedures according to Company guidelines.
  • Properly completes all defective slips.
  • Assists customers with information, refunds, exchanges and directions.
  • Maintains sales tax exempt records.
  • Ensuring all damaged merchandise is sent to Claims for processing.
  • Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor.
  • Ensures all items are scanned correctly before being returned to the sales floor.

The minimum rate of pay for this position starts from $17.75. Rate of pay will be determined based on relevant experience.

Le taux horaire minimum pour ce poste débute à 17.75 $. Le taux horaire sera déterminé en fonction de l’expérience pertinente.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

500 Earl Grey Dr, Kanata, ON K2T 1B6, Canada

Are you currently a Walmart associate?

Please log in to your Workday account and use the Find Jobs report to apply for this job.

To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence‑powered tools, including internal or third‑party developed automated decision‑making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

R-2386515

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Position Requirements
10+ Years work experience
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