Bilingual Dispatcher; Float reqID

Position: Bilingual Dispatcher (Float) - #2025-10728 (reqID)

Description

Position at Dynacare Bilingual Dispatcher (Float) Dynacare is currently looking to hire a Bilingual Dispatcher (Float) to join our Transportation team in Ottawa, ON or Brampton, ON. This is a Permanent Full Time opportunity working 37.5 hours a week.
Where YOU work, makes a difference.Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose.

We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and .
Are YOU our next Bilingual Dispatcher (float)?The Dispatcher will be directly responsible for dispatching all drivers and assigning all route related equipment and supplies. Will be accountable for taking all customer pickup request calls and accordingly dispatch all stat and non-stat calls in the most cost-effective manner possible ensuring applicable collection times are met or exceeded. Will be responsible for ensuring compliance with the Transportation of Dangerous Goods (TDG) Act and ensuring all protocols and processes are followed by all drivers.

Will complete all assigned administrative duties and responsibilities in a timely manner and act as a back-up route representative as required.
Status: Full-time
Hours of Work: 37.5 hours This role is responsible for covering all shifts (Days, Afternoons, Evenings) in dispatch when team members are off.
Location: 1430 Blair Towers Pl, Ottawa
Workstyle: On-site
Internal Deadline Application Date: Thursday, December 18th, 2025 at 5pm EST.
Why Dynacare is an amazing place for YOU:

Join an award-winning "Top Employer" with meaningful and impactful career opportunities

Access a health and wellness benefits program that supports you and your loved ones

Grow and thrive with a dynamic, successful company through internal mobility opportunities

Invest in your future through RRSP match benefits and an employee stock purchase program

Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

Assign all vehicles and route equipment to all drivers on a daily basis.

Ensure all client reports and supplies are dispatched to all drivers.

Ensure route schedules and route manifests are up to date and accurate.

Ensure driver compliance with the Transportation of Dangerous Goods (TDG) regulations.

Responsible for the care and maintenance of driver communication equipment.

Ensure that all drivers maintain daily schedules and take immediate remedial action to reduce and/or eliminate any delays.

Act as a back-up Route Representative as required, perform all assigned duties and responsibilities of the position.

Assist with the inspection of vehicles for specimens and ensure that no specimens, reports and supplies are left in the vehicles.

Verify the general cleanness of the vehicles.

Control access to building at rear entrance and complete all associated documentation.

Responsible for collecting and depositing cash collection bags from drivers and completing turn in logs.

Responsible for shipping all internal and external company documents to corporate offices, vendors and clients.

Complete inbound call tracking logs inclusive of full stat tracking process.

Collect all driver paperwork and submit to supervisors for review and approvals.

Responsible for reporting any health and safety hazards and work in compliance with established safe working practices.

Report any defects in equipment of work area to immediate supervisor in a timely manner.

Liaise with couriers and ops managers regarding updated schedules/pickup requirements.

Perform delivery investigations as required.

Manage and track stat schedules and route orders.

Work with senior logistics coordinators to ensure accuracy of routes, and service levels are met.

What YOU bring to the role:

Secondary school or equivalent education required

Valid driver’s license with clean abstract with a clear understanding of routes and geography

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