Warehouse Associate

Are you sharp, reliable, and hands‑on? Do you take pride in keeping things organized and running smoothly? If you're ready to be part of a team that values precision, consistency, and hard work, this is your opportunity.

The Master Group is hiring a Warehouse Associate for a permanent full‑time role in our Ottawa location. This role offers long‑term stability, full‑time hours, and a team that backs you every step of the way.

• Physically receive goods, confirm quantities, and enter them into the computer system
• Pick and pack orders for counter sales, ship warehouse transfers and/or courier deliveries
• Provide superior customer service
• Assist in customer loading and unloading of parts by hand or using a forklift
• Stock shelves and organize overstock locations
• Maintain a safe and clean work environment by keeping shelves and work areas clean
• Abide by all company safety regulations
• Perform various other related duties as assigned by supervisor (e.g., opening containers & crates, preparing orders, inventory, etc.)

• Previous experience operating a forklift (counterbalance)
• Dangerous Goods certification (an asset)
• Ability to lift or move heavy products (up to 50 lbs.)
• Team player with organizational skills
• Ability to work under pressure
• Initiative & resourcefulness
• Strong work ethic and positive team attitude

Base Salary Range: $40,000 - $50,000 annually
Supplemental Pay: overtime pay; annual bonus
Final salary will be determined based on the candidate’s skills and experience, in compliance with applicable regulations.

• Medical and dental coverage from day one, along with short and long‑term disability protection
• Contribution to a collective registered retirement savings plan upon starting your role
• Wellness spending account
• Employee assistance program including psychological, financial, and legal support
• Access to telemedicine from the beginning of your employment
• Reimbursement of professional association membership fees
• Early vacation program

Master, for over 70 years, has been the HVAC‑R leader and one of Canada’s Best Managed Companies since 2010. We are the country’s leading private HVAC‑R distributor, with over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, and 30 branches in the United States.

We offer you a dynamic, stimulating, and fun environment. With a firm belief in healthy, open communications, we take a hands‑on approach with all our employees. Teamwork is an integral part of our values, and it’s through teamwork that we achieve our greatest successes.