Reception Administrator

Reception Administrator

Location:

Luther Street Medical Centre, PO Box 7, St. Aldates, Oxford, OX1 1UL

Hours:

37.5 hours per week – Monday – Friday, mixture of 8.00am – 4.00pm and 10.30am – 6.30pm & some 9 – 5 shifts included.

Trust

Location:

Oxford Health NHS Foundation Trust. Role type:
Temporary for 6 months with possibility of extension.

• Act as a first point of contact for visitors and patients to the practice, both when attending in person and when contacting the practice by telephone and provide a welcoming environment for service users and visitors.
• Maintain an efficient system for the provision of repeat prescriptions, liaising between patients and clinical staff to ensure the timely provision of repeat medication following agreed protocols.
• Deal with patients who present with drug and alcohol addiction and mental health issues.
• Efficiently operate the EMIS appointment system for the clinical staff and undertake the day to day administration of the reception area.
• Undertake and complete administrative tasks to help with the smooth operations of the Centre, as requested by senior administrator and senior receptionist.
• Complete any audio typing as required in a timely and accurate manner. To provide support to the Senior Practice Administrator as appropriate to the job role.

• Administration experience.
• Proven customer care experience.
• Comfortable dealing with patients who present with drug and alcohol addiction and mental health issues as this can be a challenging environment.
• Reception experience.
• Competent with Microsoft office programmes.

• Competitive pay rates – work this week, get paid next week.
• Essential support when you need it – 24/7 365 days – call us anytime.
• Multi locational – work across neighbouring Trusts.
• Manage your shifts and timesheets on the go – access your “My Bank” shift portal anywhere, anytime online or through your smartphone.
• Varied working options to suit your lifestyle – access to the Bank gives you options of ad hoc shifts or longer‑term placements.
• Training and development opportunities – Keep up with the essentials and more.
• Build holiday allowance for every shift you work – your work life balance is important to us.
• Stakeholder pension scheme available – a flexible future for you and yours.

As an equal opportunities' organisation, NHS Professionals is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.