Office Coordinator

Ways we support our Office Coordinators

• We will cover the full cost of a new DBS (if required) for your first contract working with SBC. We encourage all staff to sign up for the Update Service Extensive, paid, on‑site training prior to student arrival
• Accommodation included
• CPD and Appraisals
• Staff Wellbeing Initiative
• Access to Employee Assist Programme (EAP)
• Continual support for all staff from the Head Office Team, both on the ground and via phone/email
• Online safeguarding and prevent training
• Professional, fun and supportive environment

Additional Role Specific Support

• Paid attendance to pre‑course Management Training

A normal working week for the Office Coordinator will consist of up to 70 hours per week over six working days. All staff will receive one full day off per week.

Remuneration:
The salary for the Office Coordinator role is £955 per week (subject to tax and national insurance), paid weekly in arrears (for the avoidance of doubt this sum includes a holiday allowance % of basic pay in the sum of £102.85), plus accommodation at the summer site.

Main Duties Financial Administration

• Oversee on‑site financial records, including receipts, petty cash, and spending tracking via Excel/banking apps.
• Assist with the collection and distribution of student pocket money.
• Maintain communication with the SBC Finance Team.

Excursion & Off‑Site Activity Management

• Follow Head Office guidelines to prepare for excursions, reconfirm bookings and prepare excursion packs with itineraries, registers, and risk assessments.
• Distribute and store excursion documents in line with SBC’s Emergency and GDPR Procedures, brief staff on roles, and monitor transport logistics.

Office & Stock Management

• Manage the storage, distribution, and return of branding, office and IT stock and support resource purchasing ensuring compliance with guidelines.
• Oversee the setup and upkeep of the Summer School Office and staff room, ensuring spaces organised, clean and welcoming.
• Collaborate with Head Office to maintain smooth operation of office IT and phone systems.

Student Arrival & Departure Administration

• Coordinate with Transfer Managers to ensure transfer packs are prepared and distributed, and briefings are attended.
• Prepare documentation for student arrival and departure days, set up check‑in/departure rooms, prepare refreshments, and ensure professional first and last impressions.
• Assist with end‑of‑course administration, including questionnaires, reports and certificates.

HR and Staff Support

• Assist the HR team with onsite staff admin, including arrival packs, uniforms, and .
• Coordinate staff meals, socials, and budget planning with Course Leaders and Programme Managers.
• Provide administrative support across the programme to ensure smooth operations, collaborating with the Management Team, attending meetings and maintaining open and proactive communication.
• Communicate clearly and professionally with students, staff, parents, agents, site hosts, and external stakeholders.
• Work with SBC Head Office to complete necessary paperwork and share updates.

Student Experience

• Encourage student engagement in the programme, promoting communication, confidence, and social skills.
• Promote a culture of equality, respect, and diversity, ensuring students adhere to the Student Code of Conduct and assisting staff in managing behaviour.
• Encourage student feedback and promptly address concerns or complaints.
• Contribute to hosting arrival and departure days, ensuring a welcoming and professional experience for students and parents.
• Support the safe delivery of the programme, covering sessions, attending off‑site activities & supporting breaks, meals, and welfare duties where needed.

Safety & Compliance

• Implement Health and Safety procedures, ensuring incidents are reported and risk assessments are followed.
• Keep staff informed of student welfare needs and maintain required welfare records.
• Ensure staff and students understand Emergency and Fire Evacuation procedures.
• Securely manage summer camp data, following GDPR and confidentiality policies.

Safeguarding Duties

• Be committed to the safeguarding and welfare of students in your care.
• Complete online safeguarding training and…