Mental Health Support Worker, Oxfordshire

Location: Littlemore

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Mental Health Support Worker - £25,325 - £27,378 per annum (Salaries vary depending on experiences)

Hours – 37 hours per week, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings & weekends.

Service – Rowan House & Morrell Crescent, Littlemore, Oxford

What You’ll Be Doing:

Response is looking for enthusiastic, caring people to join their dedicated teams at Rowan House and Morrell Crescent. Rowan House is home to 25 residents with acute mental health needs, working alongside the Adult Mental Health Team. Morrell Crescent is home to 37 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others.

As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.

Support workers work with residents to enable them to achieve and sustain a rewarding life in the community. Working proactively with residents to promote independence, well-being and ability to manage their own mental health. Staff are responsible for ensuring safety is always maintained though good housing management, risk assessment and health & safety practice. Supporting people to maintain tenancies, look after their homes and develop daily living skills.

Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.  

Overall job responsibility:
Further detail can be viewed in the

Job Description .

Some of the core duties include:

Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.

Foster a supportive and empowering environment that promotes residents' independence.

Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services.

Support clients to attend appointments where required.

Ensure daily paperwork is completed.

Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe.

Work with all residents using a trauma informed approach using the 6 principles of trauma informed care:
Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration.  

Promote family, friend and carers engagement, ensuring they are involved in their loved one’s support and given information about the service.

The Successful Applicant:

Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.

Essential criteria:

GCSE’s in English and Maths (or equivalent)

A commitment to undertake continual personal development including completing the Care Certificate

IT literate with experience using MS Office packages.

Good communication skills, written, verbal and listening.

Ability to provide non-judgemental, emotional and practical support to residents.

A genuine interest in mental health and well-being with a commitment to delivering Response's mission.

Demonstrates high levels of personal and professional integrity working to Response’s vision, mission and values

Abilit…