Assistive Technology Technician; ICT​/AAC

About Us

Together, we’re the moment makers and we’re focussed on making every day the best it can be for our residents. Whatever you do here, you’ll look around and say, “I make a difference”. Because we’re all creating lasting change to people’s lives in Oxfordshire.

The Assistive Technology Team is an essential part of the wider Special Educational Needs Support Services (SENSS) in Oxfordshire. You will join a well‑established team that is highly regarded by educational settings and other services and organisations.

We provide specialised, multidisciplinary advice and solutions involving Augmentative and Alternative Communication (AAC) and Information and Communication Technology (ICT) to children and young people with severe disabilities and complex needs. The team helps to give children and young people access to mainstream education; it is an important role!

We are seeking a technician with superb skills in IT and a calm, positive and ‘can‑do’ attitude to provide technical support to the specialist Assistive Technology and Vision Impairment teams in SENSS. This will include support for Information and Communication Technology (ICT) and Augmentative and Alternative Communication (AAC). (Please see the job description for full details.)

Everyday you’ll be challenged in a new way, supported by your team, in an organisation that is free thinking, flexible, and helps people achieve their ambitions. We’re not afraid to do things differently and our dynamic culture means this is a place where new ideas are embraced, and innovation thrives.

We believe that together, our differences make us stronger, and that diversity is the foundation for innovation. Here, you can create a unique career for yourself – while raising the bar for the future of Education.

You’re free‑thinking and brave, and that sets you apart. You’ll be supportive and energised; you don’t accept the norm if it can be done better – finding answers through exploration and courage. Just as importantly, you will embody our values in everything you do.

Always learning: You have a good level of basic education (e.g. Grade 4 or above in GCSE Maths and English or equivalent) and at least a Level 3 vocational qualification (e.g. National Diploma / NVQ3) or equivalent professional experience.

You will have technical knowledge of Microsoft Windows based operating systems, MS 365 Tenancy, Apple Business Manager ABM, Mobile Device Manager MDM, Domain Management, iPad Configuration, and familiarity with Augmentative and Alternative Communication (AAC) software and hardware, and practical experience of providing technical support ideally including servicing and repairing IT equipment.

Be Kind and Care: You will have the ability to communicate sensitively and appropriately with colleagues and other professionals as well as children, young people and families. You will have excellent communication and interpersonal skills and be resilient, creative, adaptable, empathetic and compassionate.

Equality and integrity in all you do: Working closely with specialist teachers, the AT support worker, mainstream staff and other professionals to improve outcomes, your aim will be to provide effective ICT and AAC support to enable children and young people access to the curriculum and to facilitate full inclusion.

Taking responsibility: You work positively as part of a team but also feel confident to work independently and take initiative when needed.

Daring to do it differently: You bring experience and creative ideas that will contribute to the work of our teams and make a difference for children and young people.

Fundamentally, you’ll be passionate about delivering stand‑out public services, because we’re here to make every moment the best it can be for the residents of Oxfordshire. A passion for enabling children and young people improve their access to learning is essential.

• Term time only contract
• Employee Assistance Programme including access to health and wellbeing support
• Membership of the Local Government contributory pension scheme, with an employer’s contribution of up to 19.9%
• Enhanced family friendly policies
• Local and…