ServiceNow Architect

Service Now Architect

6 Month Contract

Reading (Hybrid)

£(Apply online only)/day (Outside IR35)

Service Now Architect needed for a 6 Month Contract in Reading (Hybrid). Start ideally in Dec 2025 / Jan 2026.

A chance to work with a global IT Consultancy on a Service Now design + integration project for an external client.

Hybrid Working - 2 days/week working remotely (WFH) + 3 days/week working from the office in Reading. Paying up to £525/day (Outside IR35).

Key skills, experience + tasks will include:

• Service Now Architect responsible for leading the technical direction, architecture design, integration + platform governance for Service Now implementations.
• In-depth hands‑on Service Now Architecture expertise including design, configuration + implementation.
• Deep Service Now modules + workflows experience including: ITSM, ITOM, Discovery, ITAM, CSM, HRSD, Sec Ops, GRC).
• Managing integrations between Service Now and other systems (via REST, SOAP APIs, Integration Hub, MID Server, custom integrations), ensuring reliability, security, latency, error handling, monitoring.
• Defining + implementing technical governance, architecture operating models, and instance strategy.
• Knowledge of CMDB, data modelling, metadata, core data, data governance + security.
• Leading stakeholder workshops + discovery sessions to understand current‑state processes, define future‑state vision, scope requirements, constraints, risks, and opportunities.
• Defining roadmaps and solutions intent/blueprints, translating business goals into Service Now architecture, module usage, and platform configuration vs custom development.
• Establishing Service Now architecture governance, reviewing designs, code reviews, progress monitoring.
• Working with Enterprise Architects / Platform Owners to define Service Now architecture strategy + upgrade / migration plans.
• Ensuring Service Now solutions are scalable, maintainable, secure, and aligned with business strategy and best practices.
• Service Now Certifications preferred:
  Service Now Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Master Architect, Certified Technical Architect, CIS.