Flight Operations Assistant

We are seeking a detail-oriented and efficient Flight Operations Officer to join the team based within a busy and versatile Airport Terminal. The Flight Operations Officer will focus on the efficient handling of all aircraft movements and requests through London Oxford Airport. The role will be responsible for liaison with both flight crews and passengers, as well as other airport departments, to ensure effective and timely operations, whilst always providing excellent customer service.

Salary: £26,500.00

The role as it stands is a rolling pattern of 3 x earlies, 3 x lates & 3 days off.

(Apply online only) (early shift)

(Apply online only) (late shift)

Key Responsibilities:

Plan and coordinate flight schedules.

Ensure all operations comply with relevant aviation regulations and safety standards.

Assist/Liaise with UK Border Force requirement

Receive and greet all visitors, passengers and crew upon arrival at the airport terminal

Maintain/disseminate all airport weather warning

Communicate with flight crews and ground teams to ensure efficient operations.

Assist in the preparation and management of flight documentation.

Arrange and monitor all relevant flights for NASP/Screening

Monitor and resolve operational issues, such as delays or cancellations

Arrange and record ancillary services as requested by crews and or passengers

Monitor all computer systems to ensure all customer requests are prioritised and dealt with promptly

Prepare departure packs for outgoing crews, including weather information, NOTAMs, and ATC instructions

Assist with airport emergency procedures as per the Aerodrome Manual

Liaise with Ground Handling for information positioning of aircraft on the airfield, refuelling & related services

Raise invoices and process payments for landing fees, fuel, and any additional services

Control airfield access from the terminal building and manage all aspects of ground handling and customer service.

Adhere to all health, safety, and welfare guidelines, reporting hazards and unsafe practices immediately.

Any other reasonable request within the limits of your skills or experience.

Required Skills & Competencies for the type of candidate we would require.

Strong enthusiasm for the aviation industry with a genuine interest in flight operations.

Proficient standard office applications; able to quickly learn new digital tools.

Proven capability to manage multiple tasks simultaneously in a fast-paced, time-critical environment while maintaining accuracy and situational awareness.

Communication

Skills:

Excellent verbal and written communication skills; able to convey clear, concise information to flight crews, ground teams, and external clients.

Attention to Detail:
High level of accuracy in data interpretation, documentation, and operational monitoring.

Problem-Solving:
Strong analytical thinking and the ability to use initiative to address operational issues quickly and effectively.

Situational Awareness:
Ability to maintain a comprehensive awareness of operational status, weather impacts, aircraft status, and crew considerations.

Time Management:
Excellent organisational skills with the ability to prioritise workload efficiently

Essentials:

Right to work in UK

Hold a UK driving licence