Scheme Manager

Scheme Manager – Home ownership Responsibilities

• Completing compliance testing including fire alarm checks and water temp checks
• Reporting any hazards and supporting the repairs of these to ensure communal areas are kept free
• Completing weekly wellbeing calls to residents who require this service at the scheme and make safeguarding referrals when required
• Referring residents to support agencies when required and helping them access the different service available to them
• Dealing with low level anti‑social behaviour complaints within the scheme and resolving resident disputes

• Experience of working with older people in a support capacity and understanding their individual needs or similar
• Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths
• Excellent knowledge of effective communication at all levels
• Ability to manage workloads and meet deadlines
• Experience of resident involvement and community care values would be an advantage
• Basic knowledge of Microsoft applications including Word, Excel and Outlook
• Occasional travel may be requirement of the role, therefore a full valid driving licence is essential

Sanctuary Housing is one of the UK’s leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering :

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• The successful candidate must live on site due to contractual agreements
• £15,224 per annum (rising to £15,695 per annum after 12 months, subject to satisfactory performance)

The full time equivalent salary for this role is £25,374 based on 37.5 hours per week rising to £26,159 after 12 months service and subject to satisfactory performance

(if the link is unavailable please visit the Sanctuary careers website)