Operations Manager

Operations Manager

Join to apply for the Operations Manager role at Restore plc

Role: Operations Manager

Hours a week: 37.5 (Monday to Friday)

Contract type: Permanent

Harrow Green is a leading specialist in logistics, relocation and workplace services, supporting organisations through complex change. With a strong reputation for quality, safety and customer care, Harrow Green delivers tailored solutions across the UK, combining operational excellence with a people‑first approach to ensure every project is delivered to the highest standard.

• Manage daily operations for the Paisley branch.
• Oversee labour planning and supplier engagement to optimise resources and costs
• Ensure full compliance with Health & Safety, environmental and industry regulations
• Own the branch P&L with a focus on profitability and margin growth
• Identify cost‑saving opportunities and improve operational efficiency through data insights
• Lead customer service initiatives, resolving issues promptly and maintaining white glove standards
• Collaborate with Sales and Client Engagement teams to align service delivery with customer needs
• Lead recruitment, training, retention and development to build a motivated and high‑performing workforce

• Proven leadership experience managing a small, complex operations with twelve staff
• Strong P&L and budget management skills with a track record of driving profitability
• Expertise in workforce planning and supplier management
• Excellent stakeholder management skills from shop floor to board level
• In‑depth knowledge of Health & Safety and compliance standards
• Hands‑on leadership style with the ability to motivate and inspire teams
• Commercially aware and highly data literate, able to turn insight into action
• Customer‑focused mindset with a commitment to delivering exceptional service

• Annual Leave – 25 days + bank holidays
• Life Assurance – 2x basic annual salary
• Free Onsite Parking
• Employee Assistance Programme (EAP) – Confidential counselling via Health Assured
• Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40)

We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form.

As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.

Seniority level: Not Applicable

Employment type: Full-time

Job function: Distribution

Industries: Transportation, Logistics, Supply Chain and Storage