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Tier 2 Technical Support Specialist – CAD​/PDF; Hybrid

Job in Pasadena, Harris County, Texas, 91122, USA
Listing for: Bluebeam
Full Time position Listed on 2026-11-04
Job specializations:
  • IT/Tech
    CAD/ AutoCAD/ Mechanical Design, Technical Support
Salary/Wage Range or Industry Benchmark: 57000 - 68000 USD Yearly USD 57000.00 68000.00 YEAR

Job Description & How to Apply Below

Position: Tier 2 Technical Support Specialist – CAD/PDF (Hybrid)

Bluebeam is seeking a mid-level Technical Support Specialist - Tier 2 to assist customers via phone, chat and email on installation, configuration and usage issues. You will own issues end-to-end, create test environments and log bugs in our tracking system.

The role requires 2+ years in tech support, strong Windows knowledge, and BIM tool experience (AutoCAD/Revit/Navisworks/Tekla/Solid Works). Hybrid schedule with in-office Pasadena presence and a customer-focused mindset.

We invite applications for the Tier 2 Technical Support Specialist – CAD/PDF (Hybrid) position located in Pasadena, CA, United States.

Step into the Tier 2 Technical Support Specialist – CAD/PDF (Hybrid) role at Bluebeam in Pasadena, CA, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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