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On-Site IT Help Desk Specialist

Job in Pasadena, Harris County, Texas, 91122, USA
Listing for: Bay Systems Consulting, Inc. (BSC)
Full Time position Listed on 2026-11-06
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 24000 - 34000 USD Yearly USD 24000.00 34000.00 YEAR

Job Description & How to Apply Below

Bay Systems Consulting, Inc. (BSC) seeks a Tier 0 IT Helpdesk specialist for full-time on-site work at Pasadena, CA (NASA JPLICE). You will provide end-user support for hardware, software, and network issues and document resolutions in the incident system.

Responsibilities include handling basic support, escalating complex problems to Tier 2, owning tickets until resolution, and ensuring user satisfaction. A Bachelor's degree or equivalent experience is required, with 2–4 years in IT support.

This is a strong position to take on the On-Site IT Help Desk Specialist role at Bay Systems Consulting, Inc. (BSC).

Full responsibilities and requirements are described in the listing above.

Learn more about the On-Site IT Help Desk Specialist role in the description above.

We appreciate your interest in this position.

Join Bay Systems Consulting, Inc. (BSC) and contribute to our ongoing work.

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