Collections Representative

Accounts Receivable Specialist Overview

We are seeking a detail-oriented and customer-focused Accounts Receivable Specialist to join our finance team in Stuart, Florida. In this role, you'll play a critical part in maintaining healthy cash flow by managing customer accounts, resolving payment issues, supporting billing and reconciliation processes, and building positive relationships with business customers.

What You'll Do

• Manage a portfolio of business customer accounts to ensure timely payment and healthy account status.
• Review accounts receivable aging reports and identify opportunities to improve collection performance and cash flow.
• Proactively communicate with customers regarding outstanding invoices, payment status, and account inquiries.
• Research and resolve billing discrepancies, payment disputes, deductions, and account concerns.
• Build and maintain positive customer relationships while professionally addressing payment-related matters.
• Collaborate with Accounting, Credit, Customer Service, and other internal teams to resolve account issues and improve processes.
• Apply customer payments, process account adjustments, and support reconciliation activities as needed.
• Document customer interactions, account activity, and resolutions accurately within company systems.
• Monitor key performance indicators such as account aging, payment trends, and collection effectiveness.
• Utilize ERP and accounting systems, including JD Edwards (JDE) or similar platforms, to manage account activity.
• Prepare reports and maintain records using Microsoft Excel and Outlook.
• Contribute to team goals while maintaining accuracy, productivity, and a high level of professionalism.

What We're Looking For

• 3+ years of Accounts Receivable, Collections, Credit, or related financial operations experience.
• Experience managing business-to-business (B2B) customer accounts.
• Strong customer service and relationship-management skills.
• Excellent verbal and written communication skills.
• Ability to investigate account issues and develop effective resolutions.
• Strong organizational skills with the ability to prioritize multiple responsibilities.
• Intermediate proficiency in Microsoft Excel and Outlook.
• Experience working within ERP or accounting systems such as JD Edwards (JDE), SAP, Oracle, or similar platforms.
• Ability to work independently while contributing to a collaborative team environment.
• Comfortable working with performance goals and deadlines in a fast-paced setting.

Preferred Qualifications

• Associate's degree in Accounting, Business, Finance, or a related field.
• Experience supporting medium-to-large customer accounts.
• Experience in accounts receivable reconciliation and payment application.
• Credit and collections experience within a corporate environment.
• Familiarity with franchise, multi-location, or parent/child account structures.

Job Type & Location

This is a Contract to Hire position based out of Stuart, FL.

Pay And Benefits

The pay range for this position is $23.00 - $23.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Final date to receive applications

This position is anticipated to close on Nov 17, 2026.

Workplace Type

This is a fully onsite position in Stuart,FL.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties…