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Detention Support Specialist

Listing for: Polk County Sheriff's Office
Full Time position Listed on 2026-11-06
Job specializations:
  • Security
Salary/Wage Range or Industry Benchmark: 40161 USD Yearly USD 40161.00 YEAR

Job Description & How to Apply Below

Position Concept

SIGN-ON BONUSES FOR NEW HIRES

DETENTION SUPPORT SPECIALIST (CIVILIAN).........$1,000

**$500 UPON HIRE, AND $500 UPON PROBATION COMPLETION**

The Detention Support Specialist performs operations, clerical and public relations duties in the Department of Detention specific to the position.

The most important and essential job function of the position is attitude and includes the following: positive interaction and cooperation with co-workers, responding politely to customers, working as a team member, functioning under intense time pressure and responding in a positive manner to supervision.

The member may perform other related duties and tasks, as required and shall have the physical, mental and emotional abilities to perform the essential job duties of the position.

Employee Benefits
  • Medical, Dental, Vision
  • 10 Paid Holidays
  • Paid Time Off
  • Direct Deposit, Bi-Weekly Pay Checks
  • Tuition Reimbursement
  • Education Incentives
  • Free Employee Health Clinic
  • Wellness Incentives
  • FRS Retirement
  • Employee Assistance Program (EAP)
  • Free Employee Gym
  • Life Insurance
  • Deferred Compensation Plan
Essential Functions
  • Operate Security doors
  • Handle inmate property
  • Monitor movement of visitors
  • Monitor inmate activity
  • Communicate via portable radio
  • Provide information to the public
  • Assist other Detention members
  • Maintain office logs
  • Track inmate movement via computer
  • Document visitors
  • Maintain office supply inventory
  • Distribute mail
  • Communicate via telephone

Court Holding

  • Monitor alarm/surveillance cameras

South County Jail Visitation

  • Operate video visitation software
  • Perform interior equipment check
  • South County Jail receptionist
  • Schedule professional visitation
  • Track inmate Work Program certificates
Education, Professional Certification or License
  • High School or GED
  • Detention Support Specialist (to be completed within one year of appointment)
Professional Experience
  • Must complete agency-provided keyboarding classes during the first twelve (12) months of employment
Environmental Conditions
  • Works primarily in a closed, secure workplace
Knowledge of
  • PCSO policy, procedures and benefit

    Emergency procedures
  • Operation of control panel
  • Appropriate forms and documents
  • PCSO facilities and locations
  • Inmate rules and regulations
  • Inmate property procedures
  • Criminal Justice system
  • Communication radio codes
  • Cell location
  • Housing layout
  • Security system
  • Visitor log
  • Special housing needs
  • Inmate rights
  • County and State agencies
  • Resources
  • Filing system
  • Office supplies
  • Key control
Ability to
  • Read and write English
  • Operate office equipment
  • Recognize potential problems
  • Perform inventory
  • Operate surveillance equipment
Skills
  • Communication
  • Alphabetizing
  • Observation
  • Computer
  • Basic mathematical
  • Telephone
  • Interpersonal
  • Clerical
  • Keyboarding
  • Analytical
Physical Requirements
  • Lift 25 lbs
  • Carry 10 lbs.
  • Squat
  • Walk
  • Sit for long periods
  • Stand for long periods
  • Hear at normal level or with accommodation
  • See at normal range or with accommodation
  • Speak English understandably
  • Manual dexterity
  • Ambulate independently
  • Ability to look up frequently
Other
  • FCIC/NCIC:
    Florida Crime Information Center/National Crime Information Center
  • FDLE:
    Florida Department of Law Enforcement

Equal Employment Opportunity Employer M/F/D/V

Min USD $40,161.68/Yr.Max USD $54,736.24/Yr.
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