Housing Manager
Listed on 2026-01-15
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Housing Manager
Salary up to £32,000 per annum depending on experience, skills and qualifications, plus great benefits including Health Cash Plan
Permanent, full time (37.5 hpw),
Edinburgh, Fife and West Lothian
We cant offer a CoS for this role
Home, a place where you belongJoin us as a Housing Manager at Home Group, in our awesome housing team in Edinburgh, Fife and West Lothian. Youll be our face to face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. Youll provide first class customer service, delivering our customer promise every day!
Whatyou'll do
Through visibility, engagement with customers and proactivity on our estates, youll really get to get to know our communities.
Youll look after a number of patches and neighbourhoods
Through visibility, engagement with customers and proactivity on our estates, youll really get to get to know our communities. This will help us to improve our local neighbourhoods.
Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints.
Managing our voids process including liaising with local authorities.
Carry out estate inspections, engaging and meeting with contracto...
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