Service Clerk

Empire Truck Sales, LLC is one of the largest Freightliner/Western Star Heavy Truck Dealerships in the Southeast. Due to continued growth, we are looking for a Service Clerk with strong customer communication skills who is a self-starter and a quick learner to assist our service team.

Empire offers rewarding careers with a leader in the transportation industry. Grow with us as we continue to expand our state-of-the-art facilities and services. We are always looking for good people with a heart for serving others to join our team.

Responsibilities:

Generate Purchase Orders Open work orders as directed by the Service Manager/Shop Foreman and maintain control until closed and invoiced

Maintain Service Department filing and records

Update customer profiles using information from customer work orders

Be a team player, always happy to help a co-worker or assist with tasks outside of listed job duties

Field internal and external customer inquiries to the Service Department Will be trained on warranty claims and dealership payroll

Dealership experience or related industry experience is ideal (Service Department and/or Automotive Retail is highly preferred)
Mechanical knowledge in automotive or diesel repair is beneficial

Proficient in Microsoft Office Suite (Word, Excel, and Outlook) and other web-based programs

Must be detail-oriented, organized, and able to multitask in a fast-paced environment

Excellent professional & interpersonal communication (verbal & written) skills

Able to solve problems independently

Able to work scheduled shiftsGED or High School Diploma Benefits:

Exceptional Incentives & Benefits In-House Training Climate-controlled environment

Medical/Dental/Vision/Life Insurance Company paid Short-term and Long-term Disability Coverage Company 401k Plan Advancement Opportunities Empire Truck Sales promotes a safe and drug-free workplace. The successful candidate must pass all pre-employment screenings, which include a background check and drug test upon offer acceptance.

Empire Truck Sales, LLC is an Equal Opportunity Employer