Service Clerk

Job Details:
Level: Entry,

Job Location:

PENSACOLA
- Empire Truck Sales, LLC
- Pensacola, FL, Position Type:
Full Time, Salary Range:
Undisclosed, Travel Percentage:
None, Job Shift: Days

Empire Truck Sales, LLC is one of the largest Freightliner/Western Star Heavy Truck Dealerships in the Southeast. Due to continued growth, we are looking for a Service Clerk with strong customer communication skills who is a self-starter and a quick learner to assist our service team.

• Generate Purchase Orders
• Open work orders as directed by the Service Manager/Shop Foreman and maintain control until closed and invoiced
• Maintain Service Department filing and records
• Update customer profiles using information from customer work orders
• Be a team player, always happy to help a co-worker or assist with tasks outside of listed job duties
• Field internal and external customer inquiries to the Service Department
• Will be trained on warranty claims and dealership payroll

• Dealership experience or related industry experience is ideal (Service Department and/or Automotive Retail is highly preferred)
• Mechanical knowledge in automotive or diesel repair is beneficial
• Proficient in Microsoft Office Suite (Word, Excel, and Outlook) and other web-based programs
• Must be detail-oriented, organized, and able to multitask in a fast-paced environment
• Excellent professional & interpersonal communication (verbal & written) skills
• Able to solve problems independently
• Able to work scheduled shifts
• GED or High School Diploma

• Exceptional Incentives & Benefits
• In-House Training
• Climate-controlled environment
• Medical/Dental/Vision/Life Insurance
• Company paid Short-term and Long-term Disability Coverage
• Company 401k Plan
• Advancement Opportunities

Empire Truck Sales promotes a safe and drug-free workplace. The successful candidate must pass all pre-employment screenings, which include a background check and drug test upon offer acceptance.

Empire Truck Sales, LLC is an Equal Opportunity Employer