Quality Assurance Specialist — Customer Interactions
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
Nex Rep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from Nex Rep’s independent contractors, identify trends, and work with certification and operations teams to ensure standards are met.
You will assess agent interactions, monitor workflows, review customer satisfaction, calibrate scoring with clients, and provide detailed feedback to contractors and internal teams. Remote roles across multiple states support Arizona and other locations.
We have an opening for a Quality Assurance Specialist — Customer Interactions in AZ, United States within Management & Operations.
We invite applications for the Quality Assurance Specialist — Customer Interactions position located in AZ, United States.
The following position is for a Quality Assurance Specialist — Customer Interactions with Nex Rep LLC.
Our organisation is growing, and we are hiring a Quality Assurance Specialist — Customer Interactions in AZ, United States.
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