Senior Compliance Operations Specialist

Description

Senior Compliance Operations Specialist

Department: Legal & Compliance
Reports To: Vice President, Legal and Compliance

Location: Hybrid/Onsite
Job Type: Full Time

Commitment to Core Values

At Illinois Mutual, our culture is built around our four core values. These values shape how we operate and define our expectations of each team member’s contributions:

• Be honest, reliable and respectful
• Think of other first
• Work together to create results
• Stand out with personal, caring service

Job Summary

The Senior Compliance Operations Specialist is an experienced individual contributor responsible for independently executing and coordinating complex compliance activities across regulatory filings, product implementation, internal systems, advertising and marketing review, regulatory change, and compliance operations. The role applies established regulatory requirements and company standards, exercises sound judgment in resolving non-routine issues, and partners with Legal, Product Development, Operations, IT, Marketing, Sales, and other business areas to ensure compliance requirements are accurately and effectively implemented.

This individual may also provide subject-matter guidance, peer review, training, or work coordination to other team members as assigned.

Primary Responsibilities Compliance Review & Regulatory Research

• Independently review advertising, marketing, sales, training, customer communications, and other business materials for compliance with applicable requirements and company standards.
• Research and analyze regulatory requirements and non-routine compliance questions; document conclusions and recommend practical implementation approaches.
• Perform compliance monitoring, testing, or quality review activities and document findings, follow-up items, and recommendations.
• Maintain complete and accurate compliance records, decision support, and supporting documentation.

Regulatory Filings & Reporting

• Prepare, coordinate, and maintain product, form, advertising, and other regulatory filings using SERFF or other state-required systems.
• Independently manage assigned filings from preparation through disposition, including tracking status, coordinating supporting materials, and preparing responses to regulator questions.
• Apply established filing strategies and escal novel, high-risk, precedent-setting, or materially ambiguous filing decisions for appropriate review.
• Complete recurring regulatory reports and support improvements to filing and reporting processes.

Product, Systems & Implementation Support

• Serve as an experienced compliance contributor on product development, implementation, and operational change initiatives.
• Translate regulatory and compliance requirements into clear operational or system requirements in collaboration with business and technology partners.
• Develop or contribute to user stories, acceptance criteria, test scenarios, and supporting documentation for compliance-related system changes.
• Plan and perform user acceptance testing for assigned compliance requirements, document results, identify issues, and coordinate resolution.

Regulatory Change & Project Coordination

• Monitor and evaluate assigned regulatory developments and help assess potential impacts to products, systems, procedures, communications, or operations.
• Coordinate implementation activities across departments, tracking deliverables, risks, dependencies, filing requirements, and deadlines.
• Lead or coordinate defined compliance work streams and recurring compliance processes within established priorities and governance.
• Prepare concise status updates, implementation documentation, and communications for compliance and business stakeholders.

Subject-Matter Support & Continuous Improvement

• Serve as a knowledgeable resource to business partners and less-experienced compliance staff on assigned products, processes, filing practices, and compliance requirements.
• Provide peer review, training, procedural guidance, and knowledge transfer as assigned without formal supervisory authority.
• Identify opportunities to improve compliance workflows, documentation, controls, technology use, and consistency of execution.

Job Qualifications Required

• Bachelor’s degree preferably in Business, Finance, Insurance, Legal Studies, Risk Management, or a related field
• Minimum of 3 years of progressively responsible experience in insurance, compliance, legal support, product administration, operations, project management, or a related function, including meaningful experience with…