Experienced Healthcare Assistant; HCA

An exciting opportunity has arisen within the team at Thomas Walker Westgate Healthcare. We are looking for a dynamic and enthusiastic individual to join our existing team, in supporting the efficient operation of the Practice in delivering health care support to patients.

Please note the advert may close at any time once a suitable candidate is identified. Early applications are encouraged.

We are looking to interview and appoint before the end of January 2026

Communicate effectively with patients, colleagues, and multidisciplinary teams, respecting ethical and professional boundaries.

Maintain personal development through reflective practice, mandatory training, and clinical supervision.

Follow health, safety, and infection control procedures, including managing emergency situations and reporting risks.

Manage vaccine and drug stock control, ensuring compliance with cold chain and safe storage requirements.

Act as a chaperone and support minor surgery procedures

Undertake and record clinical observations, investigations, and assist with specific tasks like ear care, wound care, and spirometry after relevant training.

Administer vaccinations and Vitamin B12 injections following appropriate training and protocols

Promote health screening, health promotion, and public health initiatives including lifestyle advice, smoking cessation, and disease prevention.

Recognise and respond to mental health, dementia, and safeguarding issues, referring to senior staff as appropriate.

Support men and women's health through health checks, opportunistic screening, and promoting awareness

Assist in managing long-term conditions such as diabetes, COPD, asthma, hypertension, and cardiovascular disease, supporting monitoring and patient education.

Maintain accurate records and comply with data protection, confidentiality, and Caldicott guidelines.

Participate in clinical audits and service improvements

Thomas Walker Westgate Healthcare are a 24,000+ patient Practice and therefore one of Peterborough's largest practices and member of Peterborough and East PCN. We are looking for candidates, who will enjoy working in a supportive team looking after a diverse population of patients.

We are a dynamic, forward thinking practice based within the city of Peterborough, and an experienced and welcoming team of staff. Recognised as a training practice, we currently have 3 Registrars and additionally host Cambridge Medical Students. We have an excellent approach to working in partnership with our teams and have a flexible approach to all that we do. We are keen to ensure the continued long term delivery of excellent primary care to our local community.

Free Parking,Access to NHS Discounts,Employee Recognition Rewards,Eye test vouchers,Staff Training Programme,NHS Pension Scheme,Monthly Team Meetings,Free Tea & Coffee,NHS Continuous Service holiday entitlement honoured *

(
* providing proof of continuous service is shown and that employment and employment dates meet the criteria)

Role Overview:The post holder must be compassionate, caring, and able to work effectively within a team. They will develop supervisory skills, demonstrate safe, evidence-based practice per the RCGP/RCN Health Care Assistant competency framework, and maintain personal development aligned with appraisal goals.

Key Responsibilities:

Communication:

Communicate effectively with patients and the multidisciplinary team, adapting to patient needs and seeking support when necessary.

Understand ethical issues and respect patient confidentiality, consent, and professional guidelines.

Work collaboratively within primary care teams, recognizing roles and responsibilities, and ensuring adherence to delegation and accountability principles.

Maintain current knowledge of evidence-based guidelines and local/national policies.

Engage in reflective practice and continuous learning, keeping mandatory training up to date.

People and Personal Development:

Understand and utilize clinical supervision for personal and organizational benefit.

Recognize stress indicators and manage stress in self and others.

Stay informed about healthcare structures,…