Advice Partner

Position: People Advice Partner

About Us

At Everflow, we’re redefining the utility industry. We're an award-winning, fast-growing company, delivering exceptional and environmentally friendly water and waste services to businesses across the UK. Our mission is to simplify utilities, saving our customers time, money, and energy so they can focus on what matters most: achieving their business goals.

Everflowisn’tlike other companies. Sure, we haveperkslike free coffee, break rooms, and ping pong tables, but what truly sets us apart is our values. We encourage our people to be their authentic selves and embrace the freedom to innovate. AtEverflow,it’snot just about delivering exceptional results for our customers;it’sabout cultivating a fulfilling, balanced work environment where great things happen.

The Role

The People Advice Partnerprovidesexpert HR advice, guidance and support to managers and employees across all people matters, including employee relations, recruitment, and legal compliance.

The role also ensures that people processes, policies and practices are applied effectively, supporting a productive and positive working environment.

What You’llDo

This is a varied role, with the key responsibilities outlined below:

Employee Relations:

• Act as the first point of contact for managers and employees, providing advice and resolving queries related to people policies, procedures, and employment law.
• Support and coach managers with disciplinary, grievance, attendance and capability processes, ensuring compliance with legal requirements and company policies.

People Policies and Guidance:

• Support the development, review, and implementation of people policies and processes in line with employment law and best practices.
• Advise and guide managers on people policies and processes.

Recruitment and Onboarding:

• Support recruitment and onboarding processes, including guidance on shortlisting, interviewing, selection and induction.
• Conduct exit interviews and provide data and insight to support business metrics.

Performance Management:

• Advise managers on setting clear performance expectations, conducting performance reviews and managing under-performance.
  
  Support managers with implementing and managing performance improvement plans (PIPs).

Reward and Recognition:

• Provide advice and assist with queries on salary bands, pay reviews and benefits.
• Support the management and review of external suppliers for Occupational Health, recognition and b enefits, ensuring accurate and timely information is provided.

Data Insight and Reporting:

• Maintain and update HR records/HR systems, ensuring accuracy and confidentiality of employee information.
• Produce HR reports, data and insights, such as turnover rates, sickness, recruitment and leaver metrics, to support business decisions.

Projects and People Initiatives:

• Support people projects and initiatives, taking a lead where required.
• Collaborate with L&D to ensure successful embedding of people initiatives and processes.

Diversity, Equity, and Inclusion:

• Support the development and promotion of a diverse and inclusive workplace culture, ensuring equality in day-to-day employment practices.
• Act as a champion for the people team, attending meetings and participating in projects as required.

What We’re Looking For

We need someone with:

• A strong understanding of employment law, HR best practices and employee relations.
• Excellent interpersonal, communication and stakeholder management skills.
• The ability to influence and partner effectively with managers, holding them to account where appropriate.
• Collaborative, with the ability to work independently.
• The ability to proactively manage multiple tasks and priorities in a fast-paced environment.
• Strong problem-solving and conflict-resolution abilities.
• High attention to detail and organisational skills.

£37,000 - £41,000 (Core Business Band
4)

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