Senior Retail Sales Advisor

Overview

Senior Retail Sales Advisor role at Brewers Decorator Centres in Petersfield. 40 hours per week over 5 days, Monday to Friday with Saturdays on a rota. Competitive salary plus pension and company benefits. This role involves providing exceptional service to customers in store, supporting the Branch Manager and helping keep the branch running smoothly.

• Assist the Branch Manager with developing the branch and the team, including deputising in their absence
• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
• Have keyholder responsibilities, cashing up and associated supervisory tasks
• Allocate work to the team, keeping them motivated and driven
• Use product knowledge to provide recommendations and help customers find the best product for their needs
• Plan and agree sales forecasts with the Branch Manager in line with Company targets
• Ensure orders and enquiries are dealt with and followed up on promptly
• Mix paint for customers, process specialist orders, and request special stock within the Branch network
• Build relationships with customers to fully identify their needs and provide a comprehensive service
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
• Assist with stock maintenance in the branch

• Experience in a retail environment, ideally in a team leader or supervisory role
• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
• Highly motivated with the drive to succeed
• Approachable, with an open and friendly personality, eager to help customers and colleagues
• Ability to motivate and inspire colleagues to achieve high levels of customer service
• Enjoys working in a team but can be relied upon to work as an individual
• Keen to learn, develop skills, and progress within the industry
• Ideally lives within close proximity to the store to respond to potential alarm calls out of hours
• An interest in the industry is advantageous but not essential, as product training will be given

• Competitive salary
• 31 days holiday including bank holidays, increasing with service
• Free life assurance
• 5% employer contribution to the pension plan (subject to employee contributions)
• Stream - a money management app that gives access to a percentage of your pay as you earn it
• Employee Assistance Programme - for colleagues, partners/spouse and dependents
• Virtual GP service for you and dependents
• Medicash (optional funded scheme for routine healthcare)
• Brewers Colleague discounts
• Discounts and rewards with selected partners
• Additional financial assistance such as Cycle to Work Scheme and Season Ticket Loans
• Staff uniform and uniform cleaning tax relief
• Comprehensive Induction Programme and ongoing development
• Eligible for additional benefits after a qualifying period (e.g., profit-related pay, enhanced maternity/paternity pay)

To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.

Other job titles associated with this role include Senior Retail Assistant, Retail Senior, Retail Supervisor, Retail Team Leader, Retail Manager, Team Leader, Senior Shop Assistant, Senior Stock Assistant