Infrastructure Engineer: Server

Position: Infrastructure Engineer: Server Performance
Job Summary

As the largest online distributor of restaurant supplies and equipment, Webstaurant Store offers a catalog of more than 430,000 products supported by fast, reliable shipping. Nearly all our technological design, development, and system management are handled in-house, allowing us to build custom, innovative solutions in a rapidly evolving e-commerce landscape.

As we continue to grow, we are seeking an Infrastructure Engineer focused on server performance and automated workflows to support our on-premises infrastructure and automate deployments of physical and virtualized workloads. In this role, you will design and build high-performance computing solutions that power AI workloads, web apps, and other resource-intensive business operations, using methodologies such as Infrastructure as Code (IaC) and Dev Ops to implement self-service and automation.

This role is primarily focused on on-premises infrastructure and does not focus on cloud administration.

Job Location

Remote:
Legal residents of one of the following states: AK, AL, AR, AZ, CT, DE, FL, GA, IA, , IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY

We only accept W-2 candidates, H-1B sponsorship is not available.

Responsibilities

• Administer and optimize physical servers (Dell), VMware vSphere/ESXi virtual infrastructure (vCenter HA), SQL Server environments, GPU-accelerated AI and 3D render servers.
• Own infrastructure performance tuning across compute encompassing both physical and virtualization layers to improve reliability, efficiency, and scalability.
• Proactively identify bottlenecks, capacity constraints, and performance risks using monitoring and observability tools such as Prometheus and Grafana.
• Investigate physical server issues end to end, perform root cause analysis, and determine the most appropriate corrective solution.
• Manage physical and virtual infrastructure and support partner teams including DBRE, Security, SRE, Media, and Automated Warehouses.
• Manage and maintain code repositories, keeping configurations up to date in the code base, and support code review processes.
• Support server lifecycle management activities including provisioning, configuration, patching, upgrades, hardware refreshes, and decommissioning.
• Work with the Infrastructure Operations Dept to install and rack server equipment in our datacenters. Actively participate in datacenter, rack, power, space and installation planning.
• Perform hardware diagnostics, firmware and BIOS updates, RAID configuration, driver management, and out-of-band administration using tools such as iDRAC or equivalent technologies.
• Participate in disaster recovery and business continuity efforts, including failover testing, backup and recovery validation, and restoration readiness.
• Contribute to infrastructure projects such as migrations, platform rollouts, performance improvement initiatives, and hardware modernization efforts.
• Understanding and ability to navigate Windows Server and Linux-based environments, including RHEL, Ubuntu, and Rocky Linux.
• Collaborate with internal stakeholders to solve complex infrastructure problems, recommend improvements, and strengthen long-term system health.

Physical Requirements

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing, and reaching.
• Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Work Environment

• Travel is minimal, approximately 5% (up to 13 days per year). (Installing/racking/cabling)
• This role includes participation in a rotating on-call schedule roughly every 6-8 weeks (depending on scheduling), including 1 week as primary and 1 week as secondary support. Pages are infrequent but may occur.

Qualifications Experience

• 5+ years of experience in systems, infrastructure engineering, or related fields.
• Experience supporting on-premises or co-located data center infrastructure.
• Hands-on experience with enterprise server hardware and virtual infrastructure (VMware vSphere/ESXi; vCenter HA).
• Experience supporting Windows Server and Linux environments, including RHEL, Ubuntu, and Rocky Linux.
• Familiarity with SQL Server infrastructure as well as NVIDIA GPU-based server and workstation hardware.
• Understanding of…