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Retail​/Consumer Banking Expert

Job in Phoenix, Maricopa County, Arizona, 85001, USA
Listing for: Turing
Part Time position Listed on 2026-11-06
Job specializations:
  • Finance & Banking
    Banking & Finance, Banking Operations, Financial Services, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 100 USD Hourly USD 100.00 HOUR

Job Description & How to Apply Below

Position: Retail / Consumer Banking Expert
Evaluate AI models using your retail banking expertise.

Role Overview

Turing is looking for Retail and Consumer Banking professionals to work with our researchers to improve the performance of AI models. You will apply your expertise in deposit products, branch and digital banking operations, customer advisory, and banking compliance to evaluate and train AI systems. If you enjoy solving complex problems in retail banking and are interested in shaping the future of AI in finance, please apply.

No prior AI experience is required.

What Does Day-to-Day Look Like
  • Evaluate LLM models on retail banking topics such as checking and savings accounts, certificates of deposit, payments, overdraft and fee structures, and digital banking services.
  • Create rubrics to assess model capabilities on tasks like interest and APY calculations, product suitability recommendations, account dispute resolution, KYC/AML procedures, and customer financial needs assessment.
  • Collaborate with AI researchers and fellow banking experts to shape training methods, evaluation strategies, and benchmarks.
Requirements
  • 2+ years of experience in Retail/Consumer Banking (e.g., personal banker, branch manager, retail product manager, banking operations, or retail banking compliance).
  • Strong grasp of deposit and payment products, customer onboarding and due diligence, branch and digital operations, and consumer banking regulations (e.g., BSA/AML, Reg E, Reg DD).
  • Excellent English written communication.
Bonuses (Not at All Necessary)
  • CAMS, CRCM, FINRA licences (SIE, Series 6/63), or MBA in Finance.
Perks of Freelancing with Turing
  • Work on the cutting edge of AI and finance.
  • Fully remote and flexible work environment.
  • Competitive hourly compensation of ~$100+/hour depending on experience.
Offer Details
  • Commitment:
    Flexible, 10–30 hrs/week.
  • Duration: ~1 month, with the possibility of extension based on performance and project needs.
Skills:
  • Critical Thinking
  • Problem Solving
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